Vornado SF-435W warranty Troubleshooting Problem Possible Cause Solution, Consumer Services

Troubleshooting

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSE	SOLUTION
Unit fails to heat up. Heating	Unit is not plugged in.	Plug power cord into electrical outlet.
Indicator Light DOES NOT
	Household circuit breaker / ground	Reset circuit breaker / ground fault
illuminate.
	fault interrupter has tripped or blown	interrupter, or replace fuse. For
	a fuse.	assistance, contact a licensed electrician.
	Unit is damaged or otherwise in	Immediately cease usage and unplug.
	need of repair.	Contact Consumer Service for
		assistance (see Page 10 for details).
Unit fails to heat up. Heating	No water in Boiler.	Refer to Filling Boiler With Water
Indicator Light DOES illuminate.		procedure on Page 6 to fill Boiler.
NOTE: Always allow sufficient	Mineral build-up in unit.	Refer to Mineral Build-upsection on
time for unit to heat up and begin		Page 8 for cleaning procedure.
producing steam.
	Unit is damaged or otherwise in	Immediately cease usage and unplug.
	need of repair.	Contact Consumer Service for
		assistance (see Page 10 for details).
Steam output is weak or intermittent.	Water level in Boiler is running low.	Refer to Filling Boiler With Water
		procedure on Page 6 to refill Boiler.
	Mineral build-up in unit.	Refer to Mineral Build-upsection on
		Page 8 for cleaning procedure.

CONSUMER SERVICES

For problems with your Compact Fabric Steamer, please refer to the troubleshooting guide located above. Additional inquiries should be directed to our consumer support services through our Web site, www.steamfast.com.

If you do not have internet access, you may also contact our Consumer Service Department by telephone, at 1-800-711-6617.

NOTE: In order for our Consumer Service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:

•Purchase information (where and when you purchased this product)

•Copy of purchase receipt / proof of purchase

•Product serial number (located near electrical specification label on bottom of unit)

•Date code (4-digit number located on electrical specification label on bottom of unit)

For information regarding your 1 year limited warranty, refer to Page 11 of this manual.

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