Troubleshooting
TROUBLESHOOTING
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
Unit fails to heat up. Heating | Unit is not plugged in. | Plug power cord into electrical outlet. | |
Indicator Light DOES NOT |
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| |
Household circuit breaker / ground | Reset circuit breaker / ground fault | ||
illuminate. | |||
fault interrupter has tripped or blown | interrupter, or replace fuse. For | ||
| |||
| a fuse. | assistance, contact a licensed electrician. | |
| Unit is damaged or otherwise in | Immediately cease usage and unplug. | |
| need of repair. | Contact Consumer Service for | |
|
| assistance (see Page 10 for details). | |
Unit fails to heat up. Heating | No water in Boiler. | Refer to Filling Boiler With Water | |
Indicator Light DOES illuminate. |
| procedure on Page 6 to fill Boiler. | |
NOTE: Always allow sufficient | Mineral | Refer to Mineral | |
time for unit to heat up and begin |
| Page 8 for cleaning procedure. | |
producing steam. |
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| |
Unit is damaged or otherwise in | Immediately cease usage and unplug. | ||
| |||
| need of repair. | Contact Consumer Service for | |
|
| assistance (see Page 10 for details). | |
Steam output is weak or intermittent. | Water level in Boiler is running low. | Refer to Filling Boiler With Water | |
|
| procedure on Page 6 to refill Boiler. | |
| Mineral | Refer to Mineral | |
|
| Page 8 for cleaning procedure. |
CONSUMER SERVICES
For problems with your Compact Fabric Steamer, please refer to the troubleshooting guide located above. Additional inquiries should be directed to our consumer support services through our Web site, www.steamfast.com.
If you do not have internet access, you may also contact our Consumer Service Department by telephone, at
NOTE: In order for our Consumer Service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:
•Purchase information (where and when you purchased this product)
•Copy of purchase receipt / proof of purchase
•Product serial number (located near electrical specification label on bottom of unit)
•Date code
For information regarding your 1 year limited warranty, refer to Page 11 of this manual.
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