TROUBLESHOOTING GUIDE
PROBLEM | POSSIBLE CAUSE | SOLUTION | |
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Unit fails to steam. Lighted | Unit is not plugged in. | Plug into electrical | |
On/Off Switch does not |
| outlet. | |
illuminate. |
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Household Circuit Breaker / | Reset Circuit Breaker / | ||
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| Ground Fault Interrupter has | Ground Fault Interrupter, or | |
| tripped or blown a fuse. | replace fuse. If you need | |
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| assistance, contact a licensed | |
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| electrician. | |
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Unit fails to steam. Lighted | Water Reservoir is empty. | Refill Water Reservoir using | |
On/Off Switch does |
| procedures on page 9 of this | |
illuminate. |
| manual. | |
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| Mineral | Follow Removing Mineral | |
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| 11 of this manual. | |
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Steam output is intermittent. | Mineral | It is normal for unit to | |
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| periodically stop steaming | |
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| for a few seconds. If steam | |
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| stays off for longer periods, | |
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| follow Removing Mineral | |
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| 11 of this manual. | |
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Unit is emitting excess water. | Water condensation in Steam | Point Steam Nozzle towards | |
| Hose. | sink, tub or ground and | |
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| shake. Continue until excess | |
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| water is released. | |
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| Water Reservoir has been | Empty some water out of | |
| Water Reservoir. | ||
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| Unit has not reached | Wait until Steam Ready | |
| operating temperature. | Light deactivates to steam. | |
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Excessive gurgling in Hose | Condensation in Steam Hose. | Some gurgling is a natural | |
and Steam Nozzle / water |
| effect of steaming process. | |
drips from Steam Nozzle. |
| For excessive gurgling or | |
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| dripping water, extend Hose | |
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| vertically to allow water to | |
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| drain back into Water | |
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| Reservoir. | |
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12 | Top Innovations, Inc. |