Washing procedure & programme selection
Error Messages
Your machine is equipped with systems that continually
Failure | Failure indicator | Probable failure | The process to be done | |
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| Shut the door properly so that you hear the | |
Err 01 | The start/pause light blinks. | The door is not shut | click. If the problem persists, turn off the | |
properly. | machine unplug and contact Product Care | |||
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| (0845 208 8750) or a qualified engineer. | |
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| Turn on the tap fully. | |
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| The water level in your | Your water may be cut, check it. | |
| The programme ready light | machine is below | If the problem continues, your machine will | |
Err 02 | heater. The pressure of | automatically stop after a while. Unplug | ||
blinks. | ||||
| your water supply may | your machine, turn off the tap and contact | ||
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| be low or locking. | Product Care (0845 208 8750) or a qualified | |
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| engineer. | |
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| The start/pause light and | The pump has failed or | Clean the pump filter. However, if the | |
Err 03 | the pump filter is | problem persists contact Product Care | ||
programme ready light blinks . | ||||
| obstructed. | (0845 208 8750) or a qualified engineer. | ||
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| The program ready light and | The heater of your | Turn off your machine and unplug. Turn off | |
Err 05 | machine or the heat | your tap and contact Product Care (0845 | ||
programme end light blink. | ||||
| sensor has failed. | 208 8750) or a qualified engineer. | ||
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| The programme ready light and |
| Turn off your machine and unplug. Turn off | |
Err 06 | The motor has failed. | the tap and contact Product Care (0845 208 | ||
| programme end light blink. |
| 8750) or a qualified engineer. | |
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| The programme start/pause |
| Turn off your machine and unplug. Turn off | |
| light, ready light and |
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Err 07 | Configuration error. | the tap and contact Product Care (0845 208 | ||
programme end light stays on | ||||
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| permanently. |
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| The start/pause light, |
| Turn off your machine and unplug. Turn off | |
Err 08 | programme ready light and | Fault error | the tap and contact Product Care (0845 208 | |
| programme end light blink. |
| 8750) or a qualified engineer. | |
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| If the network voltage is lower than 150V or | |
Err 09 | The programme ready light and | The network voltage is | higher than 260V, your machine will | |
programme end light stays on | too high or too low. | automatically stop. When the network | ||
| permanently. | voltage is recovered, your machine will | ||
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| continue its operation. |
(*) See the chapter regarding maintenance and cleaning of your machine.
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