Panasonic Troubleshooting Washing Machine Error Codes: U11, U13, U14, and U99

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Error Indication

If the following indications appear on the display panel (buzzer sounds, U and H Characters appear).

	•	Check if abnormalities listed below are
		seen in the external water hose.
	• Is the hose connected?
	•	Is it clogged with lint?
U11	•	Is it crushed?
U11	•	Is the tip Soaked in water?
	•	Is a part of hose at a height of over 10
		cm midway?
	• Is the extension hose longer than 3 m?
	• Is the hose being used too small?

Restart with opening and closing the lid.

U12

U13

U14

U99

H01

Speciﬁcations

•Check if the lid is opened.

•Close the lid.

•Is the washing machine in an unsteady position, or is it on an inclined ﬂoor surface?

•Is the laundry unevenly distributed in the tub?

•Arrange the laundry evenly in the tub, then close the lid.

• Check if you have forgotten to connect	Restart with opening
the water hose and to turn on the faucet.	and closing the lid.

•Is the water supply cut off?

•Check if lid is open when draining operation of the [Child Lock] Program is ON.

See page 16 for the reset method of an alarm.

•In case of H displays such as “H01”, with no buzzer sounds pull out the power plug, and contact your dealer for service.

	Model	NA-F90H2
	Voltage	220 – 240 V
	Voltage	50 Hz
		50 Hz
	Power consumption	470 W
	Standard water amount	71 L
	Maximum capacity	9.0 kg
	Length of power cord	(Approx. 1.6 m)
	W x L x H	597 x 620 x 1031 (mm)
	Net weight	38 kg

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Contents Model No. NA-F90H2 Thank you very much for purchasing Panasonic ProductW9901-7LEN0 T0911-1012 Contents Safety & General Precautions It will cause short circuit and electric shockThere is a danger of ﬁ re or set deformation There is a risk of explosion or ﬁ re burnDo not damage the power cord and power plug Do not use water with temperature above 50CDo not wash and spin waterproof sheets and garments Otherwise, there is a risk of electric shock or injuryAccessories Procedures before washingCheck the installation Name of partsLaundry Detergent How to use liquid detergent How to use bleachHow to use softener How to use powdered synthetic detergentHow to use powdered detergent Economy’’ LaunderingLaundry Tips Operations Panel Ag Crystal Shower Course Ag Crystal CoatingBuzzer lets you know when the washing is finished Normal CourseSpeedy Course Then close the lidDelicate Course Extra Rinse CoursePrepare before washing blanket How to fold Blanket Blanket CourseWashable Blanket Buzzer lets you know when the Air Dry is finished Soak CourseAir Dry Course Time requiredManual Setting Reserve Reserve ProgramCancelling end buzzer after washing Child Lock ProgramChoosing Your Own Laundry Setting MaintenanceWash RinseTub Dry Water supply hose ﬁlterLint ﬁlter Main unit and tubPlease observe the following Instructions How to install Install the washing machine horizontallyPlacement Power cordInstall the machine 10 cm or more away from the wall Connect the water supply hoseHose extension Hose coverBottom Cover Installation Instruction Changing the position of the drain hoseConnect external drain water hose Troubleshooting Following symptoms are not troubleSymptoms Causes Error Indication Speciﬁcations