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| What to do if… |
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| 27 | |
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| Problem |
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| Possible cause/Solution |
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| The water tap is closed. |
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| • | Open the water tap. |
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| The inlet hose is squashed or kinked. |
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| • | Check the inlet hose connection. |
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| The machine does not fill: |
| The filter in the inlet hose or the inlet valve fil- | |||
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| ter are blocked . |
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| • Clean the water inlet filters (see "Cleaning | |||
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| the water inlet filters" for more details) . |
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| The door is not properly closed. |
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| • Close the door firmly . |
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| The machine fills then empties immediately: |
| The end of the drain hose is too low. |
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| • | Refer to relevant paragraph in «Water drain- | |||
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| age» section. |
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| The drain hose is squashed or kinked. |
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| • | Check the drain hose connection. |
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| The drain filter is clogged. |
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| • Clean the drain filter. |
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| The machine does not empty and/or does not |
| An option or a programme that ends with the | |||
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| water still in the tub or a that eliminates all the | ||||
| spin: |
| spinning phases has been selected. |
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| • | Select the draining or the spinning pro- |
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| gramme. |
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| The laundry is not evenly distributed in the |
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| drum. |
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| • | Redistribute the laundry. |
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| Too much detergent or unsuitable detergent | |||
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| (creates too much foam) has been used. |
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| • | Reduce the detergent quantity or use anoth- | ||
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| er one. |
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| Check whether there are any leaks from one of | |||
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| the inlet hose fittings. It is not always easy to | |||
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| see this as the water runs down the hose; check | |||
| There is water on the floor: |
| to see if it is damp. |
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| • | Check the water inlet hose connection. |
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| The drain hose is damaged. |
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| • | Change it with a new one. |
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| The cap on the emergency emptying hose has | |||
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| not been replaced or the filter has not been |
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| properly screwed in after cleaning action. |
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| • | Put the cap back on the emergency emptying | ||
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| hose or screw the filter fully in. |
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