Troubleshooting, Problem Possible causes / Solution

Troubleshooting

Your washing machine could fail to work. Before calling for assistance (see page 12), make sure the problem can’t easily be solved by consulting the following list:

Problem:

Possible causes / Solution:

The washing machine won’t start?

The wash cycle won’t start?

●The appliance is not fully plugged into the socket.

●There has been a power failure.

●The appliance door is not shut properly.

●The button has not been pressed, for at least 2 seconds.

●The START/RESET button has not been pressed, for at least 2 seconds.

●The water tap is not turned on.

●A delayed start has been set (using the Delay Timer, see page 7).

The washing machine fails to fill with water?

●The water inlet hose is not connected to the tap.

●The hose is kinked.

●The water tap is not turned on.

●There is a water shortage.

●The water pressure is insufficient.

●The START/RESET button has not been pressed, for at least 2 seconds.

The washing machine continuously fills with water and drains?

●The drain hose is not fitted between 65 and 100cm from the floor (see page 3).

●The free end of the hose is underwater (see page 3).

●The wall drainage system doesn’t have a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch the appliance off and call for assistance. If the dwelling is on one of the upper floors of a building, there may be drain trap problems causing the washing machine to load and unload water continuously. In order to avoid such an inconvenience, special anti-drain trap valves are available in shops.

The washing machine does not drain or spin?

●If the machine was unable to balance the load it will use a slow spin rather than risk machine damage; the clothes might appear wetter than expected.

●The Easy Iron option is enabled: to complete the programme, press the START/RESET button (see page 7).

●The drain hose is bent (see page 3).

●The drain duct is clogged.

The washing machine vibrates too much during the spin cycle?

●The transit bolts were not removed correctly (see page 2).

●The washing machine is not level (see page 2).

●The washing machine is closed in, between furniture cabinets and the wall (see page 2).

The washing machine leaks?

The ON-OFF/DOOR LOCKED LED flashes rapidly at the same time as at least one other LED?

There is too much foam?

●The water inlet hose is not screwed on correctly (see page 2).

●The detergent dispenser is obstructed (to clean it, see page 10).

●The drain hose is not secured properly (see page 3).

●Call for assistance because this means there is an error.

●The detergent is not suitable for machine washing (it should bear the definition “for washing machines” or “hand and machine wash”, etc.)

●You used too much detergent.