
User information
Operating problems
Many checks have been carried out during the manufacture of your washing machine. However, if you face a problem with its operation, please read the following sections before calling the After Sales service.
Symptom | Cause | |
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The washing machine will | • | the washing machine is not correctly |
not start or will not fill |
| connected, the electrical installation is |
|
| not working, |
| • | the cover of your washing machine |
|
| and the drum flaps are not correctly |
|
| closed, |
| • you did not control the program start | |
|
| correctly, |
| • there is a power failure, | |
| • the water supply is closed off, | |
| • the water tap is closed, | |
| • the water inlet is blocked. | |
The washing machine fills | • | the drain siphon is attached too low |
up but empties again |
| (see installation section). |
immediately |
|
|
The washing machine will | • the drain pipe is blocked or kinked, | |
not spin or will not empty | • the drain filter is blocked, | |
| • the | |
|
| has tripped; bad distribution of |
|
| washing in the drum, |
| • the «Drain» program or the «Rinse hold» | |
|
| option is selected, |
| • the height of the drain siphon is | |
|
| wrong. |
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