Splendide Comprehensive Guide to Washer-Dryer Combo Issues and Solutions

Problem

Possible Causes / Solution

There is too much	• The detergent is not suitable for washing machines (it should be labeled “For
		washing machines” or “hand and machine wash,” or the like).
foam.
	• Too much detergent or softener being used.
	• The appliance is not plugged into the socket, or not enough to make contact.
The dryer does	•	There has been a power failure.
not start.	•	The appliance door is not shut properly.
	• The DRY TIME Knob is on the ‘OFF’ setting.
Poor drying	•	The drum is overloaded.
performance	•	The exhaust hose is obstructed.
	•	Incorrect sorting.
	• The drum is overloaded.
Wrinkling	•	Incorrect wash cycle
	• Clothes matted to the drum after spin.
	• Refer to www.splendide.com for additional fabric care tips.

If you need assistance

Every Splendide washer-dryer comes with a Limited Warranty. Please read the Limited Warranty Statement that came with your machine for complete details. You’ll find many answers to common problems in the “Troubleshooting” section of this manual. If you review this section first, you may not need to call for service at all. NOTE: You will be charged for a service call while the appliance is under warranty if the problems are not caused by defective workmanship or materials.

•If you do need service, you can relax knowing that help is only a phone call away. Call our Splendide Technical Service/Assistance Department toll-free at 1-800-356-0766 Monday-Friday 7:00AM-5:00PM Pacific Time.

•Please have the model number and serial number of your washer-dryer ready when you call.

Splendide Technical Service

15650 SE 102nd Ave

Clackamas, Oregon 97015 - USA

1-800-356-0766

(Ext. 5)

Hours: Mon-Fri 7AM-5PM (PST)

Local Phone: 503-655-2563

Troubleshooting 23