If you need assistance

Problem

Possible Causes / Solution

There is too much	• The detergent is not suitable for washing machines (it should be labeled “For
There is too much		washing machines” or “hand and machine wash,” or the like).
foam.		washing machines” or “hand and machine wash,” or the like).
foam.	• Too much detergent or softener being used.
	• Too much detergent or softener being used.

	• The appliance is not plugged into the socket, or not enough to make contact.
The dryer does	•	There has been a power failure.
The dryer does	•	The appliance door is not shut properly.
not start.	•	The appliance door is not shut properly.
	• The DRY TIME Knob is on the ‘OFF’ setting.

Poor drying	• The drum is overloaded.
Poor drying	• Verify water supply connections are connected properly to the hot and cold valves.
performance
performance	• Verify that water supply is turned on.
	• Verify that water supply is turned on.

Dryer performance	• Continual oversudsing from using too much/wrong kind of detergent or fabric
Dryer performance		softener. (See ‘Detergent and laundry aids,’ pg. 15).
has decreased over		softener. (See ‘Detergent and laundry aids,’ pg. 15).
time.	•	The condensing chamber or fan blower is clogged (See ‘Cleaning the interior,’ pg. 20)

	•	Incorrect sorting.
	• The drum is overloaded.
Wrinkling	•	Incorrect wash cycle
	• Clothes matted to the drum after spin.
	• Refer to www.splendide.com for additional fabric care tips.

Every Splendide washer-dryer comes with a Limited Warranty. Please read the Limited Warranty Statement that came with your machine for complete details. You’ll find many answers to common problems in the “Troubleshooting” section of this manual. If you review this section first, you may not need to call for service at all. NOTE: You will be charged for a service call while the appliance is under warranty if the problems are not caused by defective workmanship or materials.

•If you do need service, you can relax knowing that help is only a phone call away. Call our Splendide Technical Service/Assistance Department toll-free at 1-800-356-0766 Monday-Friday 7:00AM-5:00PM Pacific Time.

•Please have the model number and serial number of your washer-dryer ready when you call.

Splendide Technical Service

15650 SE 102nd Ave

Clackamas, Oregon 97015 - USA

1-800-356-0766

(Ext. 5)

Hours: Mon-Fri 7AM-5PM (PST)

Local Phone: 503-655-2563

Troubleshooting 23

Problem

softener. (See ‘Detergent and laundry aids,’ pg. 15).