Speed Queen HVR-M15N/M15P manual Troubleshooting, Dryer Symptom Possible Cause/Solution

Troubleshooting

Try these troubleshooting tips before making a service call – You may save time and money!

Dryer Symptom	Possible Cause/Solution
Dryer won’t start	• For dryers equipped with a power cord, make sure the power cord is plugged all the
	way into the electrical outlet.
	• Make sure loading door is closed.
	• Push timer knob in to start dryer.
	• Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers aren’t
	open. The dryer itself does not have an electrical fuse. An electric dryer has an
	electrical circuit with two fuses.
	• Check if motor overload protector has cycled. Wait 10 minutes and try again.
Dryer won’t heat	• Make sure timer is not in COOL DOWN, COOL TUMBLE or EXTENDED TUMBLE
	settings or that Fabric Selector is not set at NO HEAT.
	• Electric dryers only – Some homes may have two fuses or circuit breakers for an
	electric dryer; both fuses or circuit breakers should be checked. Make sure the
	laundry room fuse(s) isn’t blown or loose, or that the circuit breakers aren’t open.
	The electric dryer itself does not have an electrical fuse.
	• Gas dryer only – Make sure equipment and main gas line valve is turned on.
	• Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.
	• Check weather hood to make sure flapper moves freely, has not been pushed in or
	has not been blocked.
Dryer doesn’t dry clothes	• Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.
satisfactorily	• Check weather hood to make sure flapper moves freely, has not been pushed in or
	has not been blocked.
	• Automatic cycle – Adjust to MAX, MORE or LESS DRY setting.
	• Timed cycle – Allow more or less time.
	• Clean the lint filter.
	• Make sure the load isn’t too small. Small loads may not tumble properly or dry
	evenly.
	• Check load being dried. Heavy items dried with lightweight items will not dry as
	quickly as the rest of the load. Refer to Sort section for proper sorting
	information.
Dryer is noisy	• Check dryer for foreign objects (nails, coins, bobby pins, metal, plastic toys, etc.).
	Remove items from dryer.
	• Make sure dryer is level. Uneven leveling can cause vibration.
	• Normal operating sounds include the tick of timer advancing, heat source going on
	and off, and humming of air moving through the dryer and exhaust system.
Cycle advances too slowly	• Automatic cycles advance slower than the Time Dry cycle. When in an Automatic
	cycle, the time it takes for the timer to advance depends on the type and size of
	the load being dried. When clothing has more moisture, the timer advances slower
	than when the clothes are more dry.
Clothes are too wrinkled	• Check heat setting. Overdrying can cause wrinkling.
	• Check load size. Large loads may not tumble properly and may cause wrinkling.
Clothes have odor	• Check room for odors before drying clothes. Any odor (fried foods, paint, varnish,
	cleaners, burning wood, etc.) will transfer to clothing as the dryer draws air from
	the room. Ventilate room before drying clothes.
	Table 1

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