John Lewis JLTDC01 instruction manual Something Not Working, Symptom Possible cause Solution

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Something Not Working

If the tumble dryer is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

If, during operation, the error code (E plus number or letter) appears on the multi-display: Switch the appliance off and on again. Reset programme. Press the START/PAUSE button.

If the error is still displayed, please inform your local Service Force Centre and quote the error code.

IMPORTANT: If you call an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made even if the appliance is under guarantee.

Symptom

Possible cause

Solution

 

 

 

 

Mains plug is not plugged in or fuse is not

Plug in at mains socket. Check fuse in fuse

 

working correctly.

box (domestic installation).

 

 

 

Dryer does not work.

Loading door is open.

Close loading door.

 

 

 

 

Have you pressed the START/PAUSE but-

Press the START/PAUSE button again.

 

ton?

 

 

Wrong programme selected.

Select a different programme the next time

 

you dry (see “Programme Chart” section).

 

 

 

 

 

 

Lint filters clogged.

Clean lint filters.

 

 

 

 

Fluff filter clogged.

Clean fluff filter.

 

 

 

 

Overloading of laundry.

Observe recommended loading volumes.

Drying results unsatisfactory.

 

 

Ventilation slots in base area covered up.

Uncover ventilation slots in base area.

 

 

 

 

 

Residue on inside surface of drum or

Clean inside surface of drum and drum ribs.

 

drum ribs.

 

 

 

 

 

 

 

Make an adjustment using the INTENSITY

 

 

function (see chapter ”Drying, Selecting addi-

 

 

tional functions”).

 

 

 

Loading door does not close.

Fine strainer not in place and/or large

Install fine strainer and/or snap large mesh fil-

mesh filter not locked in place.

ter into place.

 

 

 

 

When a button is pressed, Err ap-

Washing protection. After the start of the

Turn the programme knob to OFF. Set the

pears in the multi-display.

programme, the option can no longer be

programme again.

set.

 

 

 

 

 

 

Programme selector in OFF position.

Turn programme selector to LIGHT or to any

Drum light does not work.

programme.

 

 

Defective light bulb.

Replace light bulb (see next section).

 

 

 

Programme time displayed chang-

Programme time is corrected automati-

 

es erratically or stays unchanged

cally depending on type and volume of

Automatic process; this is not a machine fault.

for a long time.

laundry and level of dampness.

 

 

 

 

Programme inactive, FULL TANK

Condensate tank is full.

Empty condensate tank, then start pro-

display illuminated.

gramme with START/PAUSE button.

 

 

 

 

Drying cycle ends shortly after

Not enough washing loaded or washing

Select time programme or higher drying level

programme starts. END display il-

loaded is too dry for selected pro-

(e.g. STORE DRY instead of CUPBOARD

luminated.

gramme.

DRY).

 

 

 

 

Lint filter clogged.

Clean lint filter.

Drying cycle lasts an unusually

 

 

Fluff filter in the base clogged.

Clean fluff filter.

long time.

 

 

Load volume too big.

Reduce load volume.

Note:

 

 

Laundry insufficiently spun.

Laundry must be adequately spun.

After around 5 hours the drying

cycle ends automatically (see

 

 

Particularly high room temperature. Tem-

Automatic process, there is no fault with the

„Drying cycle complete“).

porary switching off of the compressor to

appliance. If possible, lower the room tem-

 

 

avoid overload.

perature.

 

 

 

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Contents Condenser dryer with heat pump 1Important Safety Information Ecological hints Environmental InformationContents Description of the Appliance Installation Technical SpecificationsSpecialist accessories Feet must never be removedDoor reversal Instructions for qualified personnel/specialistElectrical connection Proceed as followsCancelling a programme Control panelElectronically controlled drying automatic Time controlled dryingCrease guard Switch off the applianceChanging a programme Programme Chart Using the tumble dryer Switching machine on / switch- ing light onOpening loading door / loading laundry Selecting the programmeSetting time delay Starting the programmeChanging programme Drying cycle complete / remov- ing laundryHints & Tips on Drying Care labels you may find on your laundryDo not overload the appliance Do not use the tumble dryer to dry the followingMaintenance and Cleaning Clean the entire filter areaCleaning the fluff filter Cleaning the drum Clean operating screen and housingEmptying the water reservoir Changing the bulb for interior lightingProgramming options Objective ImplementationSymptom Possible cause Solution Something Not WorkingPage Page Repairs After Sales Service Spare PartsJohn Lewis Partnership Victoria Street London SW1E 5NN