Something Not Working
If the tumble dryer is not working correctly, please carry out the following checks before contacting your local Service Force Centre.
If, during operation, the error code (E plus number or letter) appears on the
If the error is still displayed, please inform your local Service Force Centre and quote the error code.
IMPORTANT: If you call an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge will be made even if the appliance is under guarantee.
Symptom | Possible cause | Solution | |
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| Mains plug is not plugged in or fuse is not | Plug in at mains socket. Check fuse in fuse | |
| working correctly. | box (domestic installation). | |
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Dryer does not work. | Loading door is open. | Close loading door. | |
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| Have you pressed the START/PAUSE but- | Press the START/PAUSE button again. | |
| ton? |
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| Wrong programme selected. | Select a different programme the next time | |
| you dry (see “Programme Chart” section). | ||
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| Lint filters clogged. | Clean lint filters. | |
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| Fluff filter clogged. | Clean fluff filter. | |
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| Overloading of laundry. | Observe recommended loading volumes. | |
Drying results unsatisfactory. |
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Ventilation slots in base area covered up. | Uncover ventilation slots in base area. | ||
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| Residue on inside surface of drum or | Clean inside surface of drum and drum ribs. | |
| drum ribs. | ||
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| Make an adjustment using the INTENSITY | |
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| function (see chapter ”Drying, Selecting addi- | |
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| tional functions”). | |
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Loading door does not close. | Fine strainer not in place and/or large | Install fine strainer and/or snap large mesh fil- | |
mesh filter not locked in place. | ter into place. | ||
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When a button is pressed, Err ap- | Washing protection. After the start of the | Turn the programme knob to OFF. Set the | |
pears in the | programme, the option can no longer be | programme again. | |
set. | |||
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| Programme selector in OFF position. | Turn programme selector to LIGHT or to any | |
Drum light does not work. | programme. | ||
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| Defective light bulb. | Replace light bulb (see next section). | |
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Programme time displayed chang- | Programme time is corrected automati- |
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es erratically or stays unchanged | cally depending on type and volume of | Automatic process; this is not a machine fault. | |
for a long time. | laundry and level of dampness. |
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Programme inactive, FULL TANK | Condensate tank is full. | Empty condensate tank, then start pro- | |
display illuminated. | gramme with START/PAUSE button. | ||
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Drying cycle ends shortly after | Not enough washing loaded or washing | Select time programme or higher drying level | |
programme starts. END display il- | loaded is too dry for selected pro- | (e.g. STORE DRY instead of CUPBOARD | |
luminated. | gramme. | DRY). | |
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| Lint filter clogged. | Clean lint filter. | |
Drying cycle lasts an unusually |
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Fluff filter in the base clogged. | Clean fluff filter. | ||
long time. |
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Load volume too big. | Reduce load volume. | ||
Note: | |||
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Laundry insufficiently spun. | Laundry must be adequately spun. | ||
After around 5 hours the drying | |||
cycle ends automatically (see |
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Particularly high room temperature. Tem- | Automatic process, there is no fault with the | ||
„Drying cycle complete“). | |||
porary switching off of the compressor to | appliance. If possible, lower the room tem- | ||
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| avoid overload. | perature. | |
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