SOLUTIONS TO COMMON PROBLEMS
Service Prevention Checklist, continued
OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
WATER
Water collects in folds of the bellows at the end of the cycle.
This is a result of the washing action and is part of the normal operation of the washer.
Water collects in bleach | This is a result of the siphoning action and is | Water may be removed by removing the dispenser drawer (see Care | |
and fabric softener com- | part of the normal operation of the washer. | and Cleaning in this guide) and draining water into the empty drum | |
partments. |
| or sink. | |
Wash load too wet after | Washer is overloaded. | Do not overload washer. See Operating Your Washer, step 4. | |
spin. |
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Load is too small. | Add 1 or 2 similar items to help balance the load. | ||
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| Load is out of balance. | Rearrange load to allow proper spinning. | |
| Drain hose is kinked. | Straighten drain hose. | |
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Water does not enter | Water supply is not adequate in area. | Check another faucet in the house. Wait until water supply and pressure | |
washer or it enters slowly. |
| increase. | |
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| Water supply faucets are not completely | Fully open hot and cold faucets. | |
| open. |
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| Water is being used elsewhere in the house. | Avoid running water elsewhere while washer is filling. | |
| Water pressure must be at least 30 psi |
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| (260 kPa). |
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| Water inlet hoses are kinked. | Straighten hoses. |
Warm or hot water is not hot enough.
Hot water heater is set too low or is a distance from washer.
Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.
Hot water is being used elsewhere in the house.
Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.
Water in washer does not | Drain hose is kinked or clogged. | Clean and straighten the drain hose. | |
drain or drains slowly. |
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Drain hose standpipe is too tall. Maximum | Reduce standpipe height to less than 8’ (2.4 m). See INSTALLATION | ||
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| standpipe height is 8’ (2.4 m). | INSTRUCTIONS. | |
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| House drain pipes are clogged. | Unclog drain pipes. Contact plumber if necessary. | |
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Water leaks. | Fill hose connection is loose at faucet or | Check and tighten hose connections. Ensure rubber sealing washers | |
| washer. | are installed. | |
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Oversudsing. | Wrong detergent. | Run rinse cycle. Use a | |
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| Too much detergent. | Run rinse cycle. Use less detergent in future loads. | |
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Incorrect wash and rinse | Hot and cold water hoses are connected to | Connect hot water hose to hot water faucet and cold water hose to | |
temperatures. | wrong supply faucets. | cold water faucet. | |
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Water is entering washer | Drain hose standpipe is too low. Standpipe | Increase standpipe height to at least 23.6” (60 cm). See INSTALLA- | |
but tub does not fill. | must be a minimum of 23.6” (60 cm) high to | TION INSTRUCTIONS. | |
| prevent siphoning. |
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