Whirlpool GSL9365EQ0 warranty Troubleshooting

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TROUBLESHOOTING

COMMON WASHING PROBLEMS (CONT.)

Problem ...

Cause ...

Solution ...

Washer makes noise

Gears engaging after drain and

This is normal.

(cont.)

before spin.

 

 

Upper part of agitator clicks during wash.

This is normal.

Won’t fill/rinse/agitate

Power cord not plugged in.

Plug in power cord.

or wrong temperature

Timer dial is not lined up.

Turn timer knob to the right

 

 

 

slightly and pull to start.

 

Water inlet valve screens are plugged.

Clean screens.

 

Water is turned off.

Turn on water.

 

Hot and cold hoses are reversed.

Reverse hoses.

 

Inlet hose is kinked.

Straighten hoses.

Washer stops

Power cord not plugged in.

 

No power at plug.

Plug in power cord.

Check electrical source or call electrician.

Fuse blown or circuit breaker open.

Replace fuse or reset circuit breaker. If problem continues, call electrician.

Using an extension cord.

Timer dial is not lined up.

Do not use extension cords.

Turn timer to the right slightly and pull to start.

Timer knob not pulled out.

Washer at pause in Permanent Press cycle (approximately 2 minutes).

Set and pull out knob.

Allow cycle to continue.

 

 

Machine is overloaded.

Wash smaller loads.

 

Agitator operation

The top of the agitator moves only in one

This is normal.

 

 

 

direction.

 

 

 

 

The top of the agitator is loose.

This is normal.

 

Water level seems

The top of the agitator is much higher

This is normal.

 

 

too low or washer

than the highest water level. This creates

 

 

 

not completely filling

a perception of the washer not being full.

 

 

 

 

 

 

 

Washer tub is crooked

Tub is pulled forward when unloading.

Push tub to center before

 

 

 

 

starting.

 

 

Tub moves.

This is normal.

 

 

Unit not level.

Ensure front feet are installed

 

 

 

and nuts tightened. Level

 

 

 

washer. Reset rear leveling legs.

 

 

 

See Installation Instructions.

 

 

 

 

 

 

 

continued on next page

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Contents 3950309 Automatic washersPlease record your modelÕs information Thank you for buying a WHIRLPOOL* applianceYour safety and the safety of others is very important Washer SafetyCycle signal selector Parts and FeaturesSelector On next Using Your WasherOperating Your Washer Selecting a Cycle and Time LoadingLoading suggestions Super Capacity Plus WashersPermanent Press cycle Normal cycleUltimate Care* cycle Extra Delicate cycleRINSE/DRAIN and Spin Wash Sequence of cyclesRinse Cleaning the exterior Cleaning Your WasherCleaning the interior Cleaning the liquid fabric softener dispenserCommon Washing Problems TroubleshootingProblem Cause Solution Troubleshooting Common Washing Problems Common Washing Problems Gearcase assembly covered by your warranty If YOU Need Replacement PartsFor Further Assistance Our consultants provide assistance withToll free, 830 a.m. 6 p.m. EST, at If you need service†Page Topic IndexFor information in Canada For assistance or service in Canada