Electrolux EWD 1214 I manual Service & Spare Parts, 0870 5, Customer Care

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Symptom

Possible causes

 

 

 

The door will not open

●

The programme is still running.

 

●

The door lock has not yet released.

 

●

There is water in tub.

 

 

 

The machine makes an unusual

●

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures

 

 

a softer start and more even distribution of the laundry in the drum

 

 

when spinning, as well as increased stability of the machine.

 

 

 

Spinning starts late or the machine

●

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the unbalance disappears and normal spinning can resume.

 

 

If, after 10 minutes, the laundry is still not evenly distributed in the

 

 

drum, the machine will not spin. In this case, redistribute the load

 

 

manually and reselect the spin programme.

 

 

 

No water is visible in the drum

●

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

The machine does not dry or does

●

The drying time has not been selected

not dry properly

●

The water taps are not turned on

 

●

The drain filter is clogged

 

●

The machine is overloaded

 

●

The selected drying time or sector are not suitable for the laundry

 

 

 

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Electrolux Service Force Centre by telephoning:

0870 5 929929

 

Mod

 

Prod. No

P0042 BD

Ser. No

 

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture).

5.The purchase date

To buy accessories, consumables and spare parts at our online shop please visit: http://www.electrolux.co.uk

Customer Care

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department - Electrolux

Major Appliances

Addington Way

Luton

Bedfordshire

LU4 9QQ

Tel 08705 950 950*

*calls to this number may be recorded for training purposes.

Please note that a valid purchase receipt or guarantee documentation is required for in- guarantee service calls.

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Contents Instruction Booklet Installation Child SafetyUse Contents Your New Washer-Dryer Ecological hintsInterest Environment Description of the Appliance Child safety featureDetergent dispenser drawer Prewash Main wash Fabric softenerDrying time selector dial Detergent dispenser drawer Drying indicator lightSuper Rinse button Rinse Hold buttonOperating Sequence At the end of the programme Start the machineWashing 2 KG of Mixed Fabrics AT 50C Measure out the detergent and the fabric softenerSelect the required time Select the programmeDrying 2.5 KG of Cotton Turn the programme selector dial clockwise to programme GSelect the required option Autodrying 1 KG of Mixed FabricsTurn the programme selector dial clockwise to programme H 1000g = 1 kg Washing and Drying HintsWhich form? Which detergent?Long Spin Washing ProgrammesShort Spin Synthetic or mixed Wash at 50 C Fabrics, underwearSeparate rinse cycle for Rinses DrainDegree of drying Programme Max. load Spin speed Drying time Drying ProgrammesImportant Notes Wash Care SymbolsMaintenance and Cleaning Emergency emptying out Cleaning the water inlet filtersSomething Not Working Service & Spare Parts 0870 5Customer Care Standard guarantee conditions Guarantee ConditionsEuropean guarantee ExclusionsTechnical Specifications Installation InstructionsWashing DryingUnpacking Water inletAppliance must be connected to a cold water supply Joining piece must have an internal diameter of 18mm Water drainageInto a drainage standpipe StandpipeLevelling Special conditionsInterest of the environment Electrical connection Permanent connectionBlue- Neutral Brown- Live Door Building-inHinges Mounting the doorDrill four fixing holes see Fig. G

EWD 1214 I specifications

The Electrolux EWD 1214 I is a sophisticated and efficient washing machine that combines advanced technology with superior design, making it an ideal choice for modern households. This front-loading washer is renowned for its excellent cleaning performance and smart features that enhance user convenience.

One of the standout features of the EWD 1214 I is its Energy Efficiency class rating, which demonstrates Electrolux's commitment to sustainability. The machine operates with low water and energy consumption while maintaining powerful cleaning capabilities. This not only helps consumers reduce their utility bills but also minimizes their environmental impact.

The EWD 1214 I boasts a spacious drum capacity, allowing users to wash larger loads in a single cycle. This feature is particularly beneficial for families, as it saves time and reduces the frequency of laundry days. Additionally, the drum is designed with special care for fabrics, ensuring that clothes are treated gently while still achieving exceptional cleaning results.

Equipped with various washing programs, the Electrolux EWD 1214 I caters to a wide range of fabrics and stains. The machine includes specific cycles for delicates, wool, and even a quick wash option for lightly soiled garments. Users can easily customize their wash experience to meet their specific needs.

Another impressive feature is the ProSense technology, which automatically adjusts the washing time and water usage based on the load size. This innovative system not only optimizes resources but also enhances the washing performance, ensuring that each load gets the care it requires.

In terms of usability, the EWD 1214 I has an intuitive interface with a clear display that makes selecting programs straightforward. The delay start option allows users to set the machine to begin washing at a time that suits their schedule, adding flexibility to their laundry routines.

Furthermore, the machine operates quietly, thanks to its advanced motor technology, making it suitable for open-plan living spaces. The well-engineered design also includes features that minimize vibrations, enhancing stability during operation.

In summary, the Electrolux EWD 1214 I represents a blend of efficiency, advanced technology, and user-centric design. With its energy-saving capabilities, versatile washing programs, and smart features, it stands out as a leading choice for anyone looking to upgrade their laundry experience. With this machine, users can expect not just clean clothes, but a more sustainable and convenient way of doing laundry.
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