Something not working?
Problems which you can resolve yourself.
During machine operation it is possible that one of the following alarm codes appears on the display:
-E10 : problem with the water supply
-E20 : problem with water draining
-E40 : door open
Once the problem has been eliminated, press the Start/Pause button to restart the programme. If after all checks, the problem persists, contact your local Service Centre.
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| Problem | Possible cause |
| • | The machine does not start up: | • The door is not firmly closed. (E40) |
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| • The machine is not plugged in or there is no power |
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| at the socket. |
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| • The main fuse or the fuse in the plug has blown. |
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| • The type of fabric has not been selected by means of |
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| the relevant button. |
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| • The Start/Pause button has not been depressed. |
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| • The Delay Start option has been selected. |
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• | The machine does not fill: | • The water tap is closed. (E10) | |
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| • The inlet hose is squashed or kinked. (E10) |
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| • The filter in the inlet hose is blocked. (E10) |
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| • The door is not properly closed. (E40) |
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• | The machine fills then empties | • The end of the drain hose is too low. Refer to | |
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| immediately: | relevant paragraph in “water drainage” section. |
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• | The machine does not empty | • The drain hose is squashed or kinked. (E20) | |
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| and/or does not spin: | • The option RINSE HOLD has been selected. |
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| • The drain pump is clogged. (E20) | |
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| • There is water on the floor: | • Too much detergent or unsuitable detergent | |
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| (creates too much foam) has been used. |
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| • Check whether there are any leaks from one of the |
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| inlet hose fittings. It is not always easy to see this |
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| as the water runs down the hose; check to see if it |
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| is damp. |
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| • The drain hose is damaged. |
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| • The cap on the emergency emptying hose has not |
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| been replaced after cleaning the pump. |
| • | Unsatisfactory washing results: | • Too little detergent or unsuitable detergent has |
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| been used. |
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| • Stubborn stains have not been treated prior to |
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| washing. |
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| • The correct temperature was not selected. |
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| • Excessive laundry load. |
• | The machine vibrates or is | • The transit bolts and packing have not been | |
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| noisy: | removed. |
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| • The support feet have not been adjusted. | |
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| • The laundry is not evenly distributed in the drum. |
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| • Maybe there is very little laundry in the drum. |
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| • | The door will not open: | • The water level is above the bottom edge of the door. |
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| • The machine is heating the water or drying clothes. |
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| • The drum is turning. |
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ENGLISH
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