Hotpoint HE9L493 manual Troubleshooting, Problem Possible causes / Solutions

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Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure

 

GB

that the problem cannot be solved easily using the following list.

 

Problem:

Possible causes / Solutions:

 

 

The machine does not switch on.

The wash cycle does not start.

•The appliance is not plugged into the socket fully, or not enough to make contact.

•There is no power to the socket, or the fuse has blown in the mains plug.

•The door is not closed properly.

•The ON/OFF button has not been pressed.

•The START/PAUSE button has not been pressed.

•The water tap has not been turned on to allow water to flow into the machine.

•A delayed start has been set.

The machine does not fill with wa- ter or the indicator light for the first wash cycle stage flashes rapidly.

•The water inlet hose is kinked.

•The water inlet hose is not connected to the water supply.

•The water pressure is too low.

•The water tap has not been turned on to allow water to flow into the machine.

•There is no water supply to the house.

•The inlet valve filter is blocked.

•The START/PAUSE button has not been pressed.

The machine continuously fills with water and continually drains away or Water left in the drum

or Stuck on wash.

•The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor (see “Installation”).

•The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.

•The end of the drain hose has been pushed too far down the standpipe, the ‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The machine does not drain or spin.

The machine does not heat or poor wash results.

The programme takes too long.

•The Pump filter is blocked.

•The drain hose is kinked (see “Installation”).

•New Installation - The blanking cap or spigot has not been removed if con- nected under a sink.

•The drain hose or sink trap is blocked.

•The wash cycle does not include draining, some wash cycles require the drain phase to be started manually.

•The REDUCED CREASES function button has been activated. To complete the wash cycle, press the START/PAUSE button.

•The ‘Temperature’ selector knob is in the “” position.

•Programme times will vary due to water pressure, the incoming water tempe- rature and if the wash load goes out of balance. This will increase the pro- gramme times accordingly (see ‘ The machine wont spin properly’ below).

The machine vibrates a lot during the spin cycle.

•The feet have not been adjusted, enabling the machine to rock.

•New Installation - Either the Transit Bolts including the plastic spacers, or the Polystyrene Packaging have not been removed when installing the machine.

•The machine is trapped between cabinets and/or walls.

•The load is in a slight out of balance condition and machine is spinning, but at a lower speed.

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Contents Instructions for use ContentsUnpacking and levelling InstallationElectric and water connections Replacing the fuse Disposing of the appliance First wash cycleMaximum pressure Technical dataCare and maintenance General safety Precautions and tipsThis appliance can be used by children aged DisposalDescription of the washing machine and starting a wash cycle Starting a wash cycle Indicator lightsTable of wash cycles Wash cyclesSetting the spin speed Setting the temperaturePersonalisation FunctionsDetergent dispenser drawer Detergents and laundryPreparing the laundry Garments requiring special careProblem Possible causes / Solutions TroubleshootingPage Assistance GuaranteeGB195112141.00 After Sales Service

HE9L493 specifications

The Hotpoint HE9L493 is a standout model in the realm of modern washing machines, designed to meet the diverse needs of households while providing efficient performance and innovative technology. This appliance showcases a perfect blend of practicality and cutting-edge features that cater to the demands of daily laundry.

One of the main highlights of the HE9L493 is its superior capacity. With a generous drum size, it can accommodate up to 9 kg of laundry, making it ideal for larger families or those who prefer to do fewer loads per week. This spacious design not only allows for washing bulky items like bedding and towels but also ensures that clothes have ample room to move freely, resulting in thorough cleaning.

The machine comes equipped with an impressive spin speed of 1400 RPM, which effectively removes moisture from clothes, reducing drying time significantly. This feature is a boon for busy individuals who need their laundry done quickly, as it helps streamline the entire process.

Energy efficiency is a paramount consideration for many consumers, and the Hotpoint HE9L493 excels in this area. It boasts an energy rating of A+++, indicating low energy consumption without sacrificing performance. This not only benefits the environment but also lowers electricity bills, making it an economical choice for long-term use.

The HE9L493 showcases a variety of wash programs, tailored to suit different fabric types and laundry needs. From delicates and wool to intensive washes for heavily soiled items, users can select the appropriate option for their specific requirements. Additionally, the quick wash function allows for a rapid turnaround of lightly soiled clothes in just 30 minutes, ideal for those in a hurry.

Technology further enhances the usability of this washing machine. The model features the innovative ActiveCare system, which ensures optimal cleaning results while being gentle on fabrics. This technology adjusts the wash cycle according to the load, minimizing wear and tear on clothes while achieving outstanding cleanliness.

Moreover, the HE9L493 is equipped with a built-in display that eases control and navigation through its settings. The intuitive interface simplifies program selection and provides updates on cycle status, allowing users to monitor their laundry effortlessly.

In summary, the Hotpoint HE9L493 is a versatile and efficient washing machine that combines size, speed, and smart technology to deliver exceptional cleaning results. Whether users are tackling everyday laundry or special items, this model stands out as an excellent choice for modern households.
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