Lexmark 496, 696, 896 manual Printing slows down, Print jobs do not print, Troubleshooting 330

Troubleshooting		330
Action	Yes	No
Step 2	The problem is solved.	Contact customer
a Open the document you want to print in Adobe Acrobat.		support.

bClick File > Print > Advanced > Print As Image > OK > OK.

Do the files print?

Printing slows down

Notes:

•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

•The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?
Step 2	The problem is solved. Contact customer
a Replace the fuser. For more information on installing the fuser, see	support.
the instruction sheet that came with the part.
b Resend the print job.
Does the print speed increase?

Print jobs do not print

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aFrom the document you are trying to print, open the Print dialog and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?