Lexmark 496 Fax and e-mail functions are not set up, Received fax has poor print quality, Submit

Troubleshooting		360
Action	Yes	No
Step 3	The problem is solved.	Contact customer
Replace the toner cartridge. For more information, see the instruction		support.
sheet that came with the supply.
Can you receive faxes?

Fax and e-mail functions are not set up

Notes:

•Before you troubleshoot, check if the fax cables are connected.

•The indicator light is blinking red until you set up fax and e‑mail.

Action		Yes	No
a From the home screen, navigate to:		The problem is solved.	Contact customer
	> Settings > General Settings > Run initial setup > Yes >		support.
Submit

bTurn off the printer, and then turn it back on.

The “Select your language” screen appears on the printer display.

cSelect a language, and then touch .

dSelect a country or region, and then touch Next.

eSelect a time zone, and then touch Next.

fSelect Fax and E‑mail, and then touch Next.

Are fax and e‑mail functions set up?

Received fax has poor print quality

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Ask the person who sent you the fax to:

aCheck if the quality of the original document is satisfactory.

bIncrease the fax scan resolution, if possible.

cResend the fax.

Is the fax print quality satisfactory?