Manuals / Lexmark / Computer Equipment / All in One Printer

Lexmark 496 Setting up the printer software, Organizing cables, Installing the printer software

Models: 696 496 896

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Additional printer setup

Organizing cables

Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.

Setting up the printer software

Installing the printer software

Notes:

•If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first.

•Close all open software programs before installing the printer software.

•For Macintosh users, you may download all the drivers and utilities from our Web site.

1Obtain a copy of the software installer package.

•From the Software CD that came with your printer

•From our Web site:

Go to http://support.lexmark.com, and then navigate to:

SUPPORT & DOWNLOAD > select your printer > select your operating system

2Double‑click the software installer package. Wait for the installation dialog to appear.

If you are using the Software CD and the installation dialog does not appear, then do the following:

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Lexmark 496, 696, 896 manual Setting up the printer software, Organizing cables, Installing the printer software

Contents

Users Guide SeptemberContents Loading paper and specialty media Paper and specialty media guidePrinting 100 Faxing 127 Copying 108Mailing 120 Scanning 152Saving money and the environment 241 Securing the printer 247Maintaining the printer 251 Troubleshooting 300 Managing the printer 269Clearing jams 272 368 Index 385Safety information Safety informationPage Learning about the printer Learning about the printerFinding information about the printer What are you looking for? Find it hereSelecting a location for the printer Other countries and regions-See the printedRight side 15 cm 6 Front 39.4 cm 15.5 Left side Rear Top Printer configurations Basic modelConfigured model Understanding the basic functions of the scannerHardware option Alternative hardware option Using the scanner glass Using the ADF and scanner glassUsing the ADF You can use the ADF or the scanner glass to scan documentsUnderstanding the printer control panel Using the printer control panelUnderstanding the printer control panel UseIndicator light color and its corresponding printer status Understanding the home screenFeatures Feature DescriptionUsing the touch-screen buttons Arrows View a list of options Copy It Print a copyOther touch-screen buttons Finding the IP address of the computer Setting up and using the home screen applicationsFinding the IP address of the printer For Windows usersCustomizing the home screen Accessing the Embedded Web ServerClick Settings General Settings Home screen customization For Macintosh usersActivating the home screen applications Setting up Forms and FavoritesUnderstanding the different applications Finding information about the home screen applicationsSetting up Card Copy Click Settings Apps Apps Management Forms and FavoritesClick Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi SendClick Settings Apps Apps Management Scan to Network Setting up Scan to NetworkClick Settings Apps Apps Management Multi Send UseToExporting and importing a configuration Setting up Remote Operator PanelClick Settings Remote Operator Panel Settings Click Submit Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board Page Page Installing a memory card Additional printer setup Close the access coverPage Installing an optional card Page Installing an Internal Solutions Port Page Page Page Page Installing a printer hard disk Page Page Page Page Removing a printer hard disk Page Installing hardware options Order of installationInstalling optional trays Page Page Attaching cables EXT port Setting up the printer software Installing the printer softwareOrganizing cables Open the printers folder Click Update Now ‑ Ask PrinterUpdating available options in the printer driver WindowsNetworking Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network For Windows usersFor Macintosh users Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network AppleTalk select your printer AddConnecting the printer using the Wireless Setup Wizard Using the Push Button Configuration methodNetwork/Ports Active NIC Auto Submit Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Click PropertiesPrinting a network setup Verifying printer setupPrinting a menu settings Reports Menu SettingsLoading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Loading the 550‑sheet trayLoading paper and specialty media Page JIS B5 Page ABC One ‑sided printing Two ‑sided printing Page Page Pull out the tray Adjust the width and length guides Loading the 2100‑sheet trayLoading A5‑size paper Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page Page ABC Page Loading the multipurpose feeder Pull down the multipurpose feeder doorLoading paper and specialty media Page Page One ‑sided printing Two ‑sided printing RLT CEX E Linking and unlinking trays Linking and unlinking traysUsing the Embedded Web Server Using the printer control panelCreating a custom name for a paper type Click Settings Paper Menu Custom Types Assigning a custom paper typePaper Menu Custom Types Tips on using envelopes Using specialty mediaTips on using card stock Paper and specialty media guideTips on using labels Tips on using letterheadSource Printing Printable side Paper orientation Tips on using transparencies Paper characteristicsPaper guidelines Selecting paper Using recycled paper and other office papersFiber content Selecting preprinted forms and letterheadUnacceptable paper examples Supported paper sizes, types, and weights Storing paperPaper sizes supported by the printer Paper types and weights supported by the printer Printer engine supports 60-176‑g/m216-47‑lb paper weightsTray Feeder Supported paper sizesPaper type 550 ‑sheet tray 2100 ‑sheet Multipurpose Duplex Executive Letter Legal Folio Oficio Statement UniversalSupported paper types and weights Heavy paper Colored paperLight paper Rough/cottonPrinting forms and a document Adjusting toner darknessPrinting Printing formsSettings Print Settings Quality Menu Toner Darkness Click Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness, and then click Submit Adjust the setting, and then touch SubmitPrinting from a flash drive Printing from a flash drivePrinting 102 Supported flash drives and file types Printing 103Recommended flash drives File type Printing confidential and other held jobs Printing confidential and other held jobsStoring print jobs in the printer Printing 104Modifying confidential print settings Canceling a print job Printing information pagesPrinting 107 Making copies Copying using the ADFCopying Making a quick copyCopying on specialty media Copying using the scanner glassCopying photos Copying on transparenciesCreating a copy shortcut using the printer control panel Copying on letterheadCopying to a different size Customizing copy settingsMaking copies using paper from a selected tray Copying different paper sizesCopy to Auto Size Match Copy It Copying on both sides of the paper duplexingExample 2 Copying on a single paper size Copy to Letter Copy ItAdjusting copy quality Reducing or enlarging copiesCollating copies Placing separator sheets between copiesCollated Not collated Copy Advanced Options Separator Sheets Copying multiple pages onto a single sheetCreating a custom copy job Between Copies Between Jobs Between Pages OffPlacing information on copies Placing a header or footer on pagesPlacing an overlay message on each Understanding the copy options Canceling a copy jobCanceling a copy job while pages are being printed Copy fromDarkness ContentScale Sides DuplexUsing the advanced options Save As ShortcutConfiguring e‑mail settings Setting up the printer to e-mailSetting up the e-mail function Click Settings E-mail/FTP Settings E-mail SettingsClick Settings Creating an e-mail shortcut using the Embedded Web ServerCreating an e-mail shortcut using the printer control panel Creating an e-mail shortcutMailing a document Sending an e-mail using the printer control panelSending an e‑mail using a shortcut number Mailing 122Adding e-mail subject and message information Customizing e-mail settingsSending an e‑mail using the address book Changing the output file typeCanceling an e-mail Understanding the e-mail optionsResolution Send AsMailing 125 Setup Scan PreviewSetting up the printer to fax FaxingFaxing 127 Using the Embedded Web Server for fax setup Initial fax setupUsing the printer control panel for fax setup Click Settings Fax Settings Analog Fax SetupScenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Faxing 129To connect Tips for this setupFaxing 130 Connected to the same telephone wall jackFaxing 131 Connected to different wall jacksTo connect Scenario 2 Digital Subscriber Line DSL Faxing 133Scenario 3 VoIP telephone service Faxing 135 Setup 1 Printer is connected directly to a cable modem Faxing 136Page Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ‑11 wall jack Faxing 139Connecting the printer to a wall jack in Germany Faxing 140Faxing 141 Connect the printer to any of the N ports Settings Fax Settings Analog Fax Setup Answer On Connecting to a distinctive ring serviceSetting the outgoing fax name and number Faxing 142Sending a fax using the printer control panel Setting the date and timeConfiguring the printer to observe daylight saving time Sending a faxSending a fax using the computer Sending a fax using a shortcut numberFax tab Enable fax Sending a fax using the address book Sending a fax at a scheduled timeClick Settings Manage Shortcuts Fax Shortcut Setup Creating shortcutsClick Settings Reports Click Fax Job Log or Fax Call Log Customizing fax settingsChanging the fax resolution Making a fax lighter or darkerBlocking junk faxes Canceling an outgoing faxHolding and forwarding faxes Holding faxesUnderstanding the fax options Click Settings Fax Settings Analog Fax Setup Holding FaxesClick Settings Fax Settings Forwarding a faxDelayed Send This option lets you send a fax at a later time or dateFaxing 151 Scanning Using Scan to NetworkCreating an FTP shortcut using the Embedded Web Server Scanning to an FTP addressCreating an FTP shortcut using the printer control panel Scanning to an FTP address using the printer control panelScanning to an FTP address Scanning to a computer or flash drive Scanning to an FTP address using a shortcut numberScanning an FTP using the address book Scanning 154Scanning to a computer using the Embedded Web Server Scanning 155Click Scan Profile Create Scan Profile Scanning 156 Setting up Scan to ComputerScanning to a flash drive Click Next CloseUnderstanding the scan options This option lets you type a file name for the scan imageThis option lets you set the output type for the scan image Content Scanning 159 Understanding the printer m enus Menus listUnderstanding the printer menus 160 Paper menu Default Source menuConfigure MP menu Understanding the printer menus 161Tray x Size Paper Size/Type menuUnderstanding the printer menus 162 Tray x TypeUnderstanding the printer menus 163 MP Feeder SizeMP Feeder Type Manual Paper Type Understanding the printer menus 164Manual Paper Size Manual Envelope SizeSubstitute Size menu Paper Texture menuUnderstanding the printer menus 165 Understanding the printer menus 166 Paper Weight menu Understanding the printer menus 167Understanding the printer menus 168 Paper Loading menu Understanding the printer menus 169Understanding the printer menus 170 Custom Types menuCustom Names menu Use Custom NameUnderstanding the printer menus 171 Custom Scan Sizes menuCustom Bin Names menu Custom Scan SizeUniversal Setup menu Bin Setup menuUnderstanding the printer menus 172 Overflow Bin Configure BinsUnderstanding the printer menus 173 Assign Type/BinReports menu Reports menuUnderstanding the printer menus 174 Standard Network or Network x menu Network/Ports menuActive NIC menu Understanding the printer menus 175Understanding the printer menus 176 TCP/IP menu To access the menu, navigate to either of the followingNetwork Card menu Understanding the printer menus 177Understanding the printer menus 178 Network/Ports Network x Network x Setup Wireless Wireless menuTo access the menu, navigate to IPv6 menuAppleTalk menu Understanding the printer menus 180Standard USB menu Understanding the printer menus 181USB Buffer ENA Address Parallel x menuUnderstanding the printer menus 182 ENA NetmaskUnderstanding the printer menus 183 Parallel BufferAdvanced Status Understanding the printer menus 184 Parallel ModeSerial x menu ProtocolUnderstanding the printer menus 185 Serial BufferBaud Understanding the printer menus 186Robust XON Data BitsSmtp Setup menu Understanding the printer menus 187Edit Security Setups menu Security menuUnderstanding the printer menus 188 Login Restrictions Miscellaneous Security Settings menuEdit Access Controls Security Reset JumperConfidential Print menu Understanding the printer menus 190Disk Wiping menu Security Audit Log menuUnderstanding the printer menus 191 Set Date/Time menu Understanding the printer menus 192Settings menu General Settings menuUnderstanding the printer menus 193 Understanding the printer menus 194 Quiet ModeRun Initial setup ADF Loaded BeepPaper Sizes Understanding the printer menus 195Keyboard Scan to PC Port RangeUnderstanding the printer menus 196 Displayed InformationDate Format Understanding the printer menus 197Home screen customization Time FormatUnderstanding the printer menus 198 Understanding the printer menus 199 Hibernate Timeout on Connection Understanding the printer menus 200Error Recovery Print RecoveryUnderstanding the printer menus 201 Copy Settings menu Understanding the printer menus 202Understanding the printer menus 203 Understanding the printer menus 204 Understanding the printer menus 205 General Fax Settings Fax Settings menuFax Mode Analog Fax Setup menu Understanding the printer menus 206Understanding the printer menus 207 Understanding the printer menus 208 Fax Send SettingsResolution Fax CoverUnderstanding the printer menus 209 Dial PrefixUnderstanding the printer menus 210 Fax Receive Settings Understanding the printer menus 211Understanding the printer menus 212 Fax Log Settings Understanding the printer menus 213Answer On ‑mail Settings menuSpeaker Settings Understanding the printer menus 214Understanding the printer menus 215 FormatUnderstanding the printer menus 216 OrientationUnderstanding the printer menus 217 FTP Settings menu Understanding the printer menus 218Use cc/bcc Understanding the printer menus 219 Understanding the printer menus 220 Understanding the printer menus 221 File NameScan Settings Flash Drive menuUnderstanding the printer menus 222 Understanding the printer menus 223 Understanding the printer menus 224 Print Settings Understanding the printer menus 225Copies Understanding the printer menus 226 Print Settings Setup menuUnderstanding the printer menus 227 Download Target Understanding the printer menus 228Print Area Resource SaveFinishing menu Understanding the printer menus 229Paper Saver Orientation Understanding the printer menus 230Separator Source Staple JobQuality menu Understanding the printer menus 231Job Accounting menu Understanding the printer menus 232Utilities menu Understanding the printer menus 233XPS menu Understanding the printer menus 234PostScript menu PCL Emul menuUnderstanding the printer menus 235 Symbol Set PCL Emulation SettingsUnderstanding the printer menus 236 Understanding the printer menus 237 Tray RenumberFont Size Html menuUnderstanding the printer menus 238 ScaleUnderstanding the printer menus 239 Help menuImage menu Menu item DescriptionUnderstanding the printer menus 240 Saving paper and toner Using recycled paperSaving money and the environment Conserving suppliesClick Settings General Settings Quiet Mode select a setting Using Eco‑ModeClick Settings General Settings Eco‑Mode select a setting Saving energySettings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Saving money and the environment 243Click Settings General Settings Sleep Button Settings Using Hibernate modeAdjusting the brightness of the printer display Settings General SettingsRecycling Lexmark products Settings General Settings Screen BrightnessRecycling Recycling Lexmark packagingPage Erasing volatile memory Securing the printerStatement of Volatility Disposing of a printer hard diskTouch Back Exit Config Menu Using the printer control panelTouch Wipe All Settings Erasing non‑volatile memoryClick Settings Security Disk Encryption Configuring printer hard disk encryptionUsing the Embedded Web Server Touch Disk Encryption EnableFinding printer security information Securing the printer 250Maintaining the printer Cleaning the printer partsCleaning the printer Maintaining the printer 251Cleaning the scanner glass Maintaining the printer 252Page Emptying the hole punch box Close the scanner coverPull out the hole punch box Empty the container Checking the status of parts and supplies From the home screen, touch Status/Supplies View SuppliesClick Device Status More Details Ordering supplies Using genuine Lexmark parts and suppliesOrdering a maintenance kit Estimated number of remaining pagesLexmark ADF maintenance kit Lexmark Return Program fuser maintenance kit typeLexmark regular fuser maintenance kit type Ordering an imaging unitStoring supplies Ordering staple cartridgesMaintaining the printer 258 Replacing supplies Replacing the toner cartridgeMaintaining the printer 259 Page Page Replacing the imaging unit Maintaining the printer 262Page Page Page Replacing a staple cartridge Maintaining the printer 266Moving the printer Before moving the printerMoving the printer to another location Shipping the printerManaging the printer Finding advanced networking and administrator informationSetting up e‑mail alerts Checking the virtual displayClick Settings Print Settings Supply Notifications Notification DescriptionRestoring factory default settings Managing the printer 271Load paper properly Clearing jamsAvoiding jams Clearing jams 272Page Allow the paper to enter the optional mailbox bins properly Clearing jams 274Understanding jam messages and locations Use recommended paperArea name Printer control panel message What to do ‑page jam, lift front cover to remove cartridge Clearing jams 277Page Page Page ‑page jam, open upper rear door Page ‑page jam, open upper and lower rear door Page Clearing jams 285 Close the rear door Page ‑page jam, remove standard bin jam ‑page jam, remove tray 1 to clear duplex ‑page jam, open tray x ‑page jam, clear manual feeder ‑page jam, open mailbox rear door. Leave paper in bin yy.xx Page Page ‑page jam, open automatic feeder top cover y.xx Clearing jams 294Page Page Page Page Page Troubleshooting Understanding the printer messagesClose door or insert cartridge Troubleshooting 301Check tray x connection Close finisher side doorClose front door Close top access coverConfiguration change, some held jobs were not restored Complex page, some data may not have printedError reading USB hub. Remove hub Disk full, scan job canceledError reading USB drive. Remove USB Fax partition inoperative. Contact system administratorImaging unit low 84.xy Fax Station Name not set up. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit nearly low 84.xyIncorrect paper size, open paper source Install binIncompatible tray x Insert hole punch boxInsufficient memory for Flash Memory Defragment operation Install duplexInstall Tray Insufficient memory to collate jobInsufficient memory, some Held Jobs were deleted Insufficient memory to support Resource Save featureInsufficient memory, some held jobs will not be restored Load paper source with custom string paper orientationLoad Manual Feeder with custom type name paper orientation Troubleshooting 308Load Manual Feeder with custom string paper orientation Load Manual Feeder with paper size paper orientationLoad staples Memory full, cannot print faxesMemory full, cannot send faxes No analog phone line connected to modem, fax is disabledNetwork x software error Non‑Lexmark supply type, see User’s Guide 33.xyParallel port x disabled Paper changes neededReattach bins x y Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Remove defective diskRemove paper from bin Remove packaging material, area nameRemove paper from all bins Remove paper from linked set bin nameReplace jammed originals if restarting job Troubleshooting 314Replace imaging unit, 0 estimated pages remain 84.xy Printer and toner cartridge regionsReplace unsupported cartridge 32.xy Restore held jobs?Replace separator pad Replace unsupported imaging unit 32.xySerial option x error Scanner disabled by adminScanner maintenance required soon, use ADF Kit Scan document too longStandard network software error Serial port x disabledSome held jobs were not restored Standard USB port disabledUnsupported camera mode, unplug camera and change mode Too many disks installedToo many flash options installed Too many trays attachedWeblink server not set up. Contact system administrator Solving printer problemsUSB port x disabled Unsupported diskPrinter is not responding Basic printer problemsTroubleshooting 320 Action YesTroubleshooting 321 Printer display is blankAction Yes Step Problem is solved Go to step Hardware and internal option problemsTroubleshooting 322 Cannot detect internal optionInternal Solutions Port does not operate correctly Tray problemsTroubleshooting 323 Troubleshooting 324 USB/parallel interface card does not operate correctlyAction Yes Step Go to step Problem is solved Paper feed problemsTroubleshooting 325 Jammed pages are not reprintedTroubleshooting 326 Solving print problemsPrinting problems Paper jam message remains after jam is clearedEnvelope seals when printing Error message about reading the flash drive appearsTroubleshooting 327 Incorrect characters print Troubleshooting 328Step Problem is solved. Go to step Job prints from the wrong tray or on the wrong paperTroubleshooting 329 Large jobs do not collatePrint jobs do not print Troubleshooting 330Printing slows down Click File Print Advanced Print As Image OK OKTroubleshooting 331 Troubleshooting 332 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Tray linking does not work Troubleshooting 333Settings General Settings Timeouts Unexpected page breaks occurCharacters have jagged or uneven edges Print quality problemsTroubleshooting 334 Clipped pages or imagesTroubleshooting 335 Compressed images appear on printsTroubleshooting 336 Gray background on printsTroubleshooting 337 Horizontal voids appear on printsTroubleshooting 338 Incorrect margins on printsTroubleshooting 339 Paper curlPrinter is printing blank pages Troubleshooting 340 Printer is printing solid black pagesTroubleshooting 341 Print irregularitiesTroubleshooting 342 Print is too darkTroubleshooting 343 Troubleshooting 344 Print is too lightTroubleshooting 345 Repeating defects appear on printsTroubleshooting 346 Shadow images appear on printsSkewed print Troubleshooting 347 Streaked horizontal lines appear on printsTroubleshooting 348 Streaked vertical lines appear on printsTroubleshooting 349 Toner fog or background shading appears on printsTroubleshooting 350 Toner rubs offToner specks appear on prints Uneven print density Troubleshooting 351Transparency print quality is poor Vertical voids appear on printsSolving copy problems Troubleshooting 352Troubleshooting 353 Copier does not respondPartial document or photo copies Troubleshooting 354 Poor copy qualityAdvanced Options Advanced Imaging Sharpness select a lower Solving fax problems Scanner unit does not closeTroubleshooting 356 Caller ID is not shownCannot send or receive a fax Troubleshooting 357 Troubleshooting 358 Can receive but not send faxesYes Problem is solved Go to step 359Settings General Settings Run initial setup Yes Fax and e-mail functions are not set upTroubleshooting 360 Received fax has poor print qualitySolving scanner problems Troubleshooting 361Click Settings Fax Settings Analog Fax Setup Partial document or photo scans Troubleshooting 362Cannot scan from a computer Poor scanned image qualityTroubleshooting 363 Scan job was not successfulStep Change the file name. Go to step Troubleshooting 364 Stamp or OverwriteExisting file check box Troubleshooting 365 Scanner does not respondTroubleshooting 366 Solving home screen applications problemsAn application error has occurred Click Settings Apps Apps Management System tab LogTech Library Troubleshooting 367Contacting customer support Mail368 Product informationEdition notice SeptemberTrademarks 369370 Licensing noticesNoise emission levels Meter average sound pressure, dBAProduct disposal Static sensitivity notice371 Laser advisory label Temperature informationLaser notice 372Sleep Mode Power consumptionProduct power consumption Hibernate ModeEuropean Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Radio interference noticeRegulatory notices for telecommunication terminal equipment 375376 Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse Uso del prodotto in SvizzeraExposure to radio frequency radiation Regulatory notices for wireless productsModular component notice Industry Canada CanadaIndustry Canada Canada 379380 ΤΗΣ Οδηγιασ 1999/5/ΕΚLimited warranty Lexmark International, Inc., Lexington, KY381 Limited warranty service Extent of limited warranty382 Additional rights Patent acknowledgmentLimitation of liability 383384 Index Symbols2100‑sheet tray loading 74 550‑sheet tray installing NumericsPage Page FTP Page Page Page Page Page Page