Lexmark 696, 496, 896 Solving printer problems, Unsupported disk, Unsupported option in slot x

Troubleshooting 319

Unsupported disk

Remove the unsupported printer hard disk, and then insert a supported one.

Unsupported option in slot [x] [55]

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the unsupported option card from the printer controller board, and then replace it with a supported card.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

USB port [x] disabled [56]

From the printer control panel, touch Continue to clear the message.

Notes:

•The printer discards any data received through the USB port.

•Make sure the USB Buffer menu is not set to Disabled.

Weblink server not set up. Contact system administrator.

From the printer control panel, touch Continue to clear the message.

Note: If the message appears again, then contact your system support person.

Solving printer problems

•“Basic printer problems” on page 320

•“Hardware and internal option problems” on page 322

•“Paper feed problems” on page 325