Troubleshooting

332

Print job takes longer than expected

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

Change the environmental settings of the printer.

 

 

aFrom the printer control panel, navigate to: Settings > General Settings

bSelect EcoMode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.

Did the job print?

Step 2

The problem is solved. Go to step 3.

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job

Did the job print?

Step 3

The problem is solved. Go to step 4.

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

Step 4

The problem is solved. Go to step 5.

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the job print?

Step 5

The problem is solved. Go to step 6.

aCheck if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer.

bResend the print job.

Did the job print?

 

Step 6

The problem is solved. Contact customer

Install additional printer memory, and then resend the print job.

support.

Did the job print?

 

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Lexmark 896, 496, 696 manual Print job takes longer than expected, Troubleshooting 332