Troubleshooting

 

342

 

 

 

Action

Yes

No

Step 4

From the printer

Go to step 5.

Check if the paper loaded in the tray has texture or rough finishes.

control panel, set the

 

 

paper texture in the

 

Are you printing on textured or rough paper?

Paper menu to match

 

the paper loaded in the

 

 

 

 

tray.

 

 

 

 

Step 5

Go to step 6.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Do print irregularities still appear?

 

 

Step 6

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support at

 

 

http://support.lexmar

 

Do print irregularities still appear?

k.com or your service

 

representative.

 

 

 

Print is too dark

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aFrom the Quality menu on the printer control panel, reduce the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Is the print still too dark?

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Lexmark 496, 696, 896 manual Print is too dark, Troubleshooting 342