Hotpoint BWM12 instruction manual After Sales Service

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After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint

engineer. When the 12 months parts and labour guarantee expires we offer the following after sales

service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.theservicecentre.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest white goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on hand

with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.theservicecentre.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service

 

cover plans to give you total peace of mind.

Repair Protection Plan

-

FREE service repairs for a single Hotpoint appliance during the

 

 

period of cover.

Kitchen Cover

-

FREE service repairs for all your Hotpoint appliances less than 8

 

 

years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.theservicecentre.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through our web

site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at:

www.theservicecentre.co.uk

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Contents Instructions for Installation and Use Electricity Supply Important InformationContents Installation InstructionsRemove Transit Screws If the fill hoses are too short Standpipe If the Grey drainage hose is too shortDoor Mounting Accessories Fitting the Door PanelFitting the Door Panel and Plinth Inserting the machine into the cabinet Accessories provided for height adjustment Adjusting the appliance heightUnderstanding the Control Panel ControlsControls Washing Machine Washer DryerGetting to Know Your Appliance Functions Washer Dryer Choosing a Programme Washing MachineWasher Dryer BWD12Dispenser Drawer Adding DetergentCancelling or changing the programme Using your applianceSetting a Wash Programme / Starting the appliance Delayed startDrying only Combined Washing and drying programmeWe recommend a 60 minute drying cycle for a 1kg load Washing Washcare tipsItems Not Suitable For Tumble Drying Cleaning the Exterior CleaningRemoving and Cleaning the Dispenser Drawer Cleaning the DoorTroubleshooting General MaintenanceAfter Sales Service Guarantee Key Contacts