Hotpoint WDUD instruction manual Troubleshooting, Problem, Possible causes / Solutions

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Troubleshooting

Your washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that

 

GB

the problem cannot be not solved easily using the following list.

 

 

 

Problem:

The machine does not switch on.

The wash cycle does not start.

The machine does not dry.

The clothes are too hot when the drying cycle is finished.

The machine does not fill with water or ‘No Water, Check Supply’ is shown in the display window.

The machine continuously fills with water and continually drains away or Water left in the drum

or Stuck on wash.

The machine does not drain or spin - ‘START/PAUSE’ flashing orange.

The wash programme takes too long.

The Display sticks at one ‘time to end’ for more than 1 Minute or the Display changes the estimated ‘Time to End’ during the programme.

Possible causes / Solutions:

The appliance is not plugged into the socket fully, or not enough to make contact.

There is no power to the socket, or the fuse has blown in the mains plug.

The door is not closed properly.

The ON/OFF button has not been pressed.

The START/PAUSE button has not been pressed.

The water tap has not been turned on to allow water to flow into the machine.

The ‘DELAY TIMER’ has been selected.

The ‘CHILD LOCK’ is activated (see ‘The machine just ‘beeps’ when a pro- gramme or option is selected’ below).

Check the 2 sections above.

The ‘DRY’ button has been pressed to exclude drying.

A cooling-down period is always added to the end of each drying cycle. If the clothes appear too hot to handle leave the door open to allow to cool further before removing from the machine.

The water inlet hose is kinked.

The water inlet hose is not connected to the water supply.

The water pressure is too low.

The water tap has not been turned on to allow water to flow into the machine.

There is no water supply to the house.

The inlet valve filter is blocked.

The START/PAUSE button has not been pressed.

The top of the drain hose is too low - It must be fitted at a height between 65 and 100 cm from the floor (see “Installation”).

The drain hose is connected incorrectly to the sink trap allowing water to run into the machine, the drain hose must be positioned higher than the bottom of the sink to prevent water flowing down the drain hose.

The end of the drain hose has been pushed too far down the standpipe, the ‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The Pump filter is blocked - (see Care & Maintenance).

The drain hose is kinked.

New Installation - The blanking cap or spigot has not been removed if con- nected under a sink.

The drain hose or sink trap is blocked.

Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme time ac- cordingly (see ‘The machine wont spin properly’ below) - (Most Common Cause!).

The display time is for guidance only - it is not a precise time to finish and may vary.

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Contents WASHER-DRYER Instructions for useUnpacking and levelling InstallationElectric and water connections 65 100 cm Bution board First wash cycleTechnical data Control panel Description of the washer-dryerDisplay How to run a wash cycle or a drying cycle Table of wash cycles Wash cycles and functionsWash functions Detergent dispenser drawer Detergents and laundryPreparing the laundry Special wash cyclesGeneral safety Precautions and tipsDisposal Opening the porthole door manuallyCleaning the washer-dryer Care and maintenanceCleaning the pump Cutting off the water and electricity GB suppliesProblem TroubleshootingPossible causes / Solutions Machine vibrates a lot during Assistance GuaranteeGB195098120.00 After Sales Service

WDUD specifications

The Hotpoint WDUD series is a versatile and innovative range of washer-dryer machines designed to meet the needs of modern households. This appliance merges the capabilities of both washing and drying into one compact unit, making it highly convenient for those with limited space.

One of the standout features of the Hotpoint WDUD is its impressive energy efficiency. The model is engineered to meet high energy standards, providing users with the benefit of reduced utility bills while still delivering reliable performance. The machine incorporates an intelligent sensor that automatically adjusts cycle times in response to load size, ensuring optimal energy consumption.

In terms of capacity, the Hotpoint WDUD can handle laundry loads of up to 7 kg for washing and 5 kg for drying. This makes it suitable for smaller families or apartments where space is at a premium. The intuitive design allows users to easily switch between washing and drying modes, streamlining the laundry process.

The model features a variety of washing programs tailored to meet the specific needs of different fabrics. Whether you're dealing with delicate items, everyday cottons, or heavily soiled garments, the Hotpoint WDUD offers dedicated cycles that ensure your clothes are treated with care. Additionally, the machine is equipped with a rapid wash option, enabling users to clean lightly soiled items in a fraction of the usual time.

Hotpoint has also integrated advanced technologies into the WDUD series, such as the 'Anti-Stain' technology. This works by intelligently controlling the temperature and timing of the wash to tackle and eliminate common stains without the need for pre-treatment. The 'Fresh Care' option keeps laundry tumbling gently in the drum after the cycle has finished, preventing unpleasant odors and ensuring clothes remain fresh until you’re ready to unload them.

Furthermore, the Hotpoint WDUD is designed with ease of use in mind. The user-friendly control panel and clear display make selecting the desired cycle simple, even for those less technologically inclined. There is also an eco-friendly option that allows users to keep their environmental impact low while still achieving impeccable cleaning results.

In summary, the Hotpoint WDUD series is a blend of convenience, efficiency, and cutting-edge technology, making it a smart choice for anyone looking to enhance their laundry experience. Its compact design, various washing programs, energy efficiency, and advanced stain removal capabilities position the Hotpoint WDUD as an essential appliance for modern living.