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Operating Instructions
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of the information provided here. If you call Customer Service to deal with one of the faults listed here or to remedy an operating fault, the customer service technician's visit will not be free of charge, even dur- ing the warranty period.
Problem | Possible Cause | Remedy | |
| The mains plug is not | Plug in the mains plug. | |
| plugged in. | ||
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| The circuit breaker at the |
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The washing machine | household power distribu- | ||
tion box has tripped or a fuse | |||
does not work. | at the household fuse box | replace the fuse. | |
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| has blown. |
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| The door is not correctly | Close the door; The lock must | |
| closed. | engage audibly. | |
The door cannot be | The child safety feature is | Cancel the child safety fea- | |
ture (see the section “Child | |||
closed. | set. | ||
Safety Feature“). | |||
|
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| The door is not correctly | Close the door; The lock must | |
| closed. | engage audibly. | |
| Water valve is closed. | Open the water valve. | |
The machine does not |
| Close the water valve. Un- | |
Filter in screw connection of | screw the hose from the wa- | ||
take in water. | |||
ter valve, remove the filter | |||
| the inlet hose is blocked. | ||
| and clean it under running | ||
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|
| water. | |
| Water valve is blocked with | Check water valve and have | |
| limescale or is faulty. | it repaired if necessary. | |
The washing solution |
| Use the exact quantities rec- | |
of the main wash pro- | Too much washing powder/ | ||
ommended by the detergent | |||
duces a great deal of | liquid was probably used. | ||
manufacturer. | |||
lather. |
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