Requesting Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” on pages
1. lf you need assistance* . . .
Call our
and talk with one of our trained consultants. The wnsuttant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
2. If you need service* . . .
Contact the dealer from whom
you purchased the appliance or
the authorized servicer in your SERVICE arw. For help finding an autho-
rized servicer in your area, call E
our
*When asking for help or service: | I |
|
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the pur- chase date. (See page 2.) This information will help us respond properly to your request.
3.If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Ropep appliance. FSP replacement parts will fii right and work right, because they are made to the same exacting specifications used to build every new Roper appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call our
4.lf you are not satisfied with how the problem was solved . . .
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices wnsumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 Nolth Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
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