Manuals / Olympus / Portable Media / MP3 Player

Olympus WS-331M, WS-321M, WS-311M manual Troubleshooting, Symptom Probable cause Action

Models: WS-311M WS-321M WS-331M

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Troubleshooting

Symptom

Probable cause

Action

7

Troubleshooting

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks, tempmarks

Cannot find the recorded voice

The battery is not loaded properly.

The battery is dead.

The recorder is in HOLD mode.

The recorder is in HOLD mode.

The battery is dead.

Low remaining internal flash memory.

The maximum number of files has been reached.

MUSIC mode is active.

The earphone is connected.

The VOL(+ or -) button is set to 0.

The file is locked.

The file is read-only.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent light while recording or during playback.

The microphone sensitivity is too low.

The maximum number of marks has been reached.

The file is locked.

The file is read-only.

Wrong folder.

Verify polarity is correct.

Replace with new battery (☞ P. 12).

Release the recorder from HOLD (☞ P. 75).

Release the recorder from HOLD (☞ P. 75).

Replace with new battery (☞ P. 12).

Erase unnecessary files (☞ P. 72).

Check another folder.

Switch to VOICE mode (☞ P. 14).

Unplug the earphones to use the internal speaker.

Adjust the VOL(+ or –) button (☞ P. 30).

Unlock the file (☞ P. 40).

Cancel the read-only setting of the file on the PC.

Move the recorder.

Set the microphone sensitivity to “Conf” mode and try again (☞ P. 25).

Erase unnecessary marks (☞ P. 76).

Unlock the file (☞ P. 40).

Cancel the read-only setting of the file on the PC.

Switch to the right folder.

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Olympus WS-331M, WS-321M, WS-311M manual Troubleshooting, Symptom Probable cause Action

Contents

WS-331M WS-321M WS-311M Introduction TrademarksUsing the Recorder on Your PC Feature Common to the Voice Recorder Music PlayerGetting Started Other InformationTable of Contents Table of Contents General Precautions Safe and Proper UsageGeneral Precautions BatteriesMain Features Main Features of the Digital Voice RecorderMain Features Main Features of the Digital Music Player Main FeaturesYou can play back music files in WMA and MP3 format. P Identification of Parts Identification PartsVoice mode display Music mode display Display LCD PanelIdentification of Parts 01 /36Inserting Battery Replacing the BatteryAs possible When the battery is too weak Ni-MH Rechargeable BatteryPower Supply Turning On the PowerTurning Off the Power Slide the Hold switch in the direction indicated byVoice Mode and Music Mode Voice ModeSlide the mode switch to the Voice position List displayMusic Mode Voice Mode and Music ModeSlide the mode switch to the Music position Root MusicHow to Select a File Voice ModeMeaning of Icons in this Manual Setting Time/Date Time & Date 1Press the 9 or 0 button to select the item to set1M 7D 2007Y 8 PMSetting Time/Date Time & Date Changing the Time/DateRecording 1202Press the REC button to start recording 3Press the Stop button to stop recordingRecording PauseResume Recording M 1 3 SConnect the earphone to the EAR jack on the recorder Listening While Audio is RecordedUsing the Variable Control Voice Actuator Vcva 6Press the OK button to complete the setup screen4Press the OK or 9button. The Vcva setup process begins 3Press the + or button to choose VcvaUsing the Variable Control Voice Actuator Vcva 121Recording Modes Rec Mode HQ 1203Press the OK or 9button 6Press the Stop button to close the menuPress the OK button to complete Setup screen Microphone sensitivity setup process beginsMicrophone Sensitivity Mic Sense Press the Stop button to close the a MenuSet the Low Cut Filter Low Cut Filter 3Press the + or button to choose Low Cut Filter7Press the Stop button to close the menu Set the Low Cut Filter Low Cut Filter Recording conditionSet Low Cut Filter Low Recording from External Microphone or Other Devices Recording with External MicrophoneTie clip microphone ME15 Monaural Telephone pickup TP7 MonauralRecording from External Microphone or Other Devices Recording fromOr Other Devices Playing HQ 03Playing H 5 6 M 0 2 S G BForwarding M 0 5 SBack from where it was stopped 22 M41 S RewindingPlayback Locating the Beginning of the FilePlayback Through Earphone Noise Cancel Function Noise Cancel 4Press the + or button to choose Noise CancelFunction Noise Cancel 2Press the + or button to choose Play MenuNoise Cancel Function Noise Cancel 7Press the OK button to complete the setup screenNoise Cancel indicator Noise Cancel Function NoiseSet the Voice Filter Voice Filter 4Press the + or button to choose Voice Filter6Press the + or button to choose between On and Off SetVoice Filter indicator Set the Voice Filter Voice FilterSet the Voice Filter Voice Filter Continuous playback setup process begins Continuous Playback All PlayPlayback All Play Continuous Playback All Play Press the Stop button to close the menu7will return to the Play Menu screen 8the 0button to close the menu screenLocking Files Lock 1Choose the file that you want to lockFile display, press the 9or 0 button to select a file 4The Sub Menu screen opensErase lock indicator Locking Files Lock8Press the Stop button to close the menu Menu List Voice Mode SettingMenu Menu List Voice Mode Sub MenuPrecautions on Using the Recorder Connected to a PC Saving Files inYour PCSaving Files in Your PC Operating Environment Saving Files in Your PCSaving Files in Your PC/Operating En vironment Connecting toYour PC Connecting to Your PCDisplay will turn off Disconnecting from Your PC Connecting to Your PCConnecting to Your PC Drive letter will differ depending onUsing the Recorder as a Music Player Using Windows Media PlayerCopyright and Copyright Protection Feature DRM By using Windows Media Player, music filesImporting Content for Listening on the Recorder Import Files Using Windows Media PlayerImporting Content For Listening on the Recorder Transfer files from the PC to the recorderWindow Names Window NamesCopying Music from CD Copying Music from CDTransferring Music File to the Recorder Transferring Music File to the RecorderTransferring Music File to the Recorder File is transferred to the recorderRecorder is recognized as a Removable Disk 6Click the Start Sync 1Set the mode switch to Music Music Playback3Select the music file that you want to play P 4Press the Play or OK button to start playback5Press the + or button to select the proper sound volume Music PlaybackStop a file play back at any point MusicMusic Playback Skip a Music File While Playing It Select Play Mode Play Mode Select Play Mode Play2Press the OK or 9button File Repeat 1 Play the current file repeatedlySelect Play Mode Play Mode Selected play modePress the Stop button to close 6menu4Press the OK or 9button. The random setup process begins Random Playback Random3Press the + or button to choose Random Random Playback RandomRandom playback indicator Random Playback RandomSurround effect setup process begins SRS 3D Increasing the WOW Effect WOW3Press the + or button to choose WOW 5Press the OK or 9button again7Press the OK button to save your setting Increasing the WOW Effect WOW6Press the + or button to select the surround level 8Press the + or button to choose TruBass11Press the OK button to save your setting WOW indicator12Press the Stop button to close the menu Selecting Equalizer EQ 3Press the + or button to choose EQSelecting Equaliz er EQ Selecting Equalizer EQ Moving the Tracks Move ButtonMoving the Tracks Move 9Press the Stop button to close the menuIf there are more files to move, repeat Steps 5 through Music Song A.wma Song C.wmaMenu List Music Mode SettingRef.Menu List Music Mode Menu List Music Mode Time & Date FormatErasing Erasing One File at a TimeSelect the file you want to delete Press the Erase button2The Cancel indicator flashes 120 Erase All Files from a FolderErasing 120Erasing Set the Recorder to Hold Mode Exit Hold ModeHold HoldSetting an Index Mark or a Temp Mark Index Marks and Temp MarksClearing an Index Mark or a Temp Mark 1Press the Index button during recording or playingIndex Marks and Temp Marks Approximately 2 seconds onDisplay They will be automatically erasedHow to Begin Segment Repeat Playback M 3 6 SM 5 0 S Segment repeat playback M 4 1 SHow to Begin Segment Repeat Playback Cancel the Segment Repeat Playback FunctionHow to Begin Segment Repeat Pla yback Menu Setting Method Menu Setting Method2Press the + or button to move to the item to be set 4Press the + or button to move to the item to be setMenu Setting Method 6Press the + or button to change the settingAuto backspace review setup process begins Auto Backspace Review Back Space5Press the + or button to select space Off Perform normal cueingAuto Backspace Review Back Space 8Press the 0button while the file is being replayedPlayback starts at the set point of seconds before Change Playback Speed Setting Change Playback SpeedPlayback speed setup process begins Changing the Playback Speed Play Speed7Press the OK or 9button 8Press the + or button to set the playback speed10Press the Stop button to close the menu System sound setup process begins On System sounds are enabled Off System sounds are disabledSystem Sounds Beep 2Press the + or button to choose Beep & DisplayOn Backlight is enabled Off Backlight is disabled Backlight BacklightMenu screen opens P , P.70 Backlight BacklightLCD Contrast Adjustment Contrast Press the OK button to complete 7the setup screen LED setup process begins6On LED light will be set Off LED light will be canceled Press the + or button to choose Between On and OffFormatting the Recorder Format 2Press the + or button to choose Sub Menu4Press the + or button to choose Format 6Press the + button to choose StartFormatting begins and an indicator flashes on the display Format Done displays when formatting endsFormatting the Recorder Format 7Press the OK button4Press the + or button to choose System Info You can check the recorders information on the menu screenViewing System Information System Inf o Connecting the recorder to your PC 1Start WindowsOpen the Explorer window Copy the dataAlarm Message List Alarm Message ListMessage Meaning Explanation Action Troubleshooting Symptom Probable cause ActionAccessories Optional Specifications Specifications Technical Assistance and Support Tec hnical Assistance Suppor tCanadian RFI For customers in EuropeU1-BZ8231-03 AP0706