GE JBP26, JBP30 owner manual Before You Call For Service…

Before You Call For Service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Surface units not	The surface units are	• With the controls off, check to make sure the surface
functioning properly	not plugged in solidly.	unit is plugged completely into the receptacle.
	The surface unit controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.
	The drip pans are not set	• With the controls off, check to make sure the drip
	securely in the cooktop.	pan is in the recess in the cooktop and that the
		opening in the pan lines up with the receptacle.
The display goes	Power surge.	• Disconnect power at the fuse box or circuit breaker
blank or indicator		for at least 10 seconds. Turn power on and power
lights come on when		up your range. If the indicator lights are still on,
range is not in use		call for service.
Clock and timer do	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
not work	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home	• Replace the fuse or reset the circuit breaker.
	may be blown or the
	circuit breaker tripped.
	Oven controls improperly set.	• See the Using the clock and timer section.
Oven light does	Light bulb is loose or defective.	• Tighten or replace the bulb.
not work
	Switch operating light	• Call for service.
	is broken.
Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the Using the oven section.
	Door left in the locked	• If necessary, allow the oven to cool then unlock
	position.	the door.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Shelf position is incorrect	• See the Using the oven section.
	or the shelf is not level.
	Incorrect cookware or	• See the Using the oven section.
	cookware of improper
	size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself!
	adjustment.	section.

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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service