Whirlpool 3363573 warranty Requesting Assistance or Service, If you need assistance* …

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Requesting Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” on pages 20-21. It may save you the cost of a service call. If you still need help, follow the instructions below.

1. If you need assistance*

Call the Whirlpool Consumer Assistance

Center telephone number.

Dial toll-free from anywhere

in the U.S.A.:

1-800-253-1301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service*

Whirlpool has a nationwide network of authorized Whirlpool service companies. Whirlpool service

technicians are trained to fulfill

the product warranty and provide after-warranty service,

anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:

•APPLIANCE-HOUSEHOLD-

• WASHING MACHINES &

MAJOR, SERVICE & REPAIR

DRYERS, SERVICE & REPAIR

- See: Whirlpool Appliances or

- See: Whirlpool Appliances or

Authorized Whirlpool Service

Authorized Whirlpool Service

(Example: XYZ Service Co.)

(Example: XYZ Service Co.)

3.If you need FSP® replacement parts …

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WHIRLPOOL® appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.

4.If you are not satisfied with how the problem was solved …

Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

Gearcase assembly covered by your warranty

* When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

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Contents UseAndCare Our Consumer Assistance Center Number is toll-free Washer Safety Your safety is important to usParts and Features Load size selector p Water temperature selectorStarting your washer Operating Your WasherClose the washer lid On next Operating Your Washer Temperature Stopping/restarting your washerSelecting a cycle and time Using drain and spin Using rinse and spinUnderstanding normal washer sounds Wash Understanding what happens in each cycleRinse Adding liquid chlorine bleach Magic Clean lint filterAdding liquid fabric softener Winter storage or moving care Cleaning your washerCaring for Your Washer Non-use or vacation careSorting Laundry TipsPreparing clothes for washing LoadingLoading suggestions Saving energyLaundry Tips Large Capacity WashersWater guidelines Selecting water temperaturesChecking hot water temperature Water hardnessWashing special-care items Care InstructionsStain removal guide Removing StainsStain removal rules Stain To RemoveRemoving Stains Products KetchupOr tomato LipstickCommon laundry problems TroubleshootingProblem Cause Troubleshooting Common washer problemsIf you need FSP replacement parts … Requesting Assistance or ServiceIf you need service* … If you are not satisfied with how the problem was solved …Page Limited FIVE-YEAR Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Limited TEN-YEAR