Whirlpool 3950306 warranty Troubleshooting, Common laundry problems, Problem Cause

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Troubleshooting

Most laundering problems are easily solved if you understand the cause. Check the following list for common laundry problems and the next page for common washer problems. If you need further assistance, see page 21.

Common laundry problems

PROBLEM

CAUSE

 

 

Brown, yellow

• Chlorine staining

stains

• Iron in water heater or pipes; iron and manganese in water

 

 

Dye transfer

• Improper sorting

 

• Load not immediately removed from washer after end of cycle

 

 

Gray whites,

• Improper sorting

dingy colors

• Water temperature too low

 

• Not enough detergent

 

• Using soap in very hard water (use detergent in hard water)

 

 

Greasy looking

• Fabric softener poured directly on clothes

spots

• Not enough detergent

 

 

Lint

• Improper sorting

 

• Paper or tissue in pockets

 

• Pilling being mistaken for lint

 

• Not enough detergent

 

 

Load too wet

• Cold rinses

after spin

• Cycle stopped before spinning is complete

 

 

Shrinking

• Fabric type (some knits stretch during manufacturing – laundering

 

returns fabric to original size)

 

• Care label directions not followed

 

 

Snags, rips, and

• Items damaged before washing

holes

• Misuse of chlorine bleach (do not pour directly on clothes);

 

dispenser not used

 

• Sharp items not removed from pockets; fasteners not fastened

 

 

Stiff, rough

• Using soap in very hard water (use detergent in hard water)

fabrics

• Not enough detergent

 

• Line drying

 

 

Twisting/

• Overloading

Tangling

• Clothes wrapped around agitator

 

 

Wrinkling

• Overloading (leave more room for permanent press and knits)

 

• Load not immediately removed from washer after cycle

 

• Warm rinse water

 

• Cycle selection incorrect

 

 

Yellow areas

• Water temperature too low

(from body oils)

• Not enough detergent

 

 

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Contents UseAndCare Our Consumer Assistance Center Number is toll-free Your safety is important to us Washer SafetySelector Parts and FeaturesOn next Operating Your WasherStarting your washer Close the washer lidOperating Your Washer Stopping/restarting your washerPermanent Press cycle Selecting a cycle and timeNormal cycle Delicates cycleUnderstanding normal washer sounds Rinse Self-cleaning lint filterUnderstanding what happens in each cycle WashAdding liquid fabric softener Adding liquid chlorine bleachNon-use or vacation care Cleaning your washerCaring for Your Washer Winter storage or moving careLoading Laundry TipsPreparing clothes for washing SortingLoading suggestions Saving energyExtra Large Capacity Washers Water hardness Selecting water temperaturesChecking hot water temperature Water guidelinesCare Instructions Washing special-care itemsStain To Remove Removing StainsStain removal rules Stain removal guideOr oil DeodorantsAnti PerspirantsLipstick Ketchup orTomato ProductsCommon laundry problems TroubleshootingProblem Cause Common washer problems If you are not satisfied with how the problem was solved … Requesting Assistance or ServiceIf you need service* … If you need FSP replacement parts …Page Page Limited TEN-YEAR Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty Limited FIVE-YEAR