Returning a product

Returning a product

service, please return it to the place of purchase along with a copy of your dated proof of purchase. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly:

Web: www.xantrex.com

Email: techhelp@xantrex.com

Phone: 800-446-6180 (toll free)

Fax: 360-925-5143

You must obtain a Return Material Authorization (RMA) number from Xantrex before returning a product directly to Xantrex.

When you contact Xantrex to obtain service, be prepared to supply the following information:

•Serial number of your inverter

•Date of purchase

•Information about the installation and use of the inverter

If you are returning a product from the USA or Canada:

1.Obtain an RMA number and a shipping address from Xantrex. Products returned without an RMA number or shipped collect will be refused.

2.Package the inverter safely, preferably using the original packing materials. Include the following with your shipment:

3.The RMA number

4.A copy of your dated proof of purchase

5.A return address where the repaired unit can be shipped

6.A contact telephone number

7.A brief description of the problem

HI400 specifications

Xantrex Technology HI400 is a high-performance, pure sine wave inverter designed for a variety of off-grid and backup power applications. Renowned for its efficiency and reliability, the HI400 provides an output of 400 watts, making it suitable for powering sensitive electronic devices and appliances, such as laptops, medical equipment, and home entertainment systems. Its pure sine wave output ensures that the devices operate smoothly, without causing interference or damage.

One of the main features of the HI400 is its advanced surge capability. This inverter can deliver short bursts of power significantly higher than its rated output, allowing it to start devices with high inrush currents, like refrigerators and air conditioners. The inverter is equipped with a built-in transfer switch for seamless switchover between grid power and inverter power, ensuring uninterrupted operation during power outages.

The HI400 incorporates Xantrex’s proprietary technology, which enhances its durability and operational efficiency. The inverter features a high-frequency design that minimizes energy losses, resulting in a lower overall power consumption. It also operates quietly, making it ideal for use in residential environments where noise might be a concern.

Another characteristic of the HI400 is its lightweight and compact design, which facilitates easy installation and portability. The unit can be mounted in various locations, making it versatile for both mobile and stationary applications. The inverter comes with a range of safety features, including overload protection, short-circuit protection, and thermal shutdown, ensuring that it operates safely and prolongs its lifespan.

User-friendly features enhance the overall appeal of the HI400. It includes LED indicators that provide real-time information about the operational status, such as input voltage, output load, and fault conditions. This enables users to easily monitor performance and troubleshoot any issues that may arise.

Overall, the Xantrex Technology HI400 stands out as a reliable and efficient power inverter solution. Its combination of advanced technologies, safety features, and user-friendly design makes it a go-to choice for anyone looking to power their devices off the grid or during emergencies.