Xantrex Technology HI400 manual Contacting Xantrex Customer Service, Other Xantrex products

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Contacting Xantrex Customer Service

If none of the troubleshooting suggestions work, you will need to call Xantrex Customer Service. If possible, note the circumstances surrounding the failure below. This will assist the service technician in diagnosing the problem quickly.

How long have you had the inverter?

Serial number

Battery types and sizes

Entertainment equipment running at shutdown

Were the LEDs flashing and if so, what pattern (slow blinks? fast blinks?)

Was the ambient temperature extremely hot or cold?

Were any DC appliances affected?

Has this happened before?

Other Xantrex products

To see the range of inverters and chargers offered by Xantrex, visit our web site at www.xantrex.com

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Contents HI400 Date and Revision Contents Specifications Maintenance and TroubleshootingBattery Types and Sizes OperationWarranty and Product Information Page General precautions Important safety informationExplosive gas precautions Precautions when working with batteries Precautions for using rechargeable appliances Introduction Introduction Introduction ➀ ➁ ➂ ➃ ➄ ➅ HI400 featuresBack panel Materials list Installation Installation codes Preparing for installationInstallation tools and materials ➁ ➂ ➃ ➄ ➅ Installation featuresDesigning your installation Installing the HI400Overview AC disconnects and over-current protection devices AC output neutral bonding DC cabling Choosing a location To mount your HI400 inverter Mounting your inverterTo hardwire the AC output connections Permanently connecting hardwiring the AC outputTo install the ignition lockout wiring Installing the ignition lockout wiringConnecting the DC cables To make the DC connections Connecting the battery to the DC inputTo connect the DC ground Connecting the DC groundTo connect the AC input cord Connecting the AC input cordStarting up and testing your installation Checks prior to initial power-upTo turn on the HI400 Page Operation Ground fault circuit interrupter Gfci protection Operation featuresInverter on and off Alternate AC source Low battery conditionIgnition lockout Inverter loads Problem loadsOperating several loads at once Turning the inverter off between charges Battery charging frequencyPage Maintenance and Troubleshooting Troubleshooting MaintenanceCommon problems Buzz in audio equipment Television interferenceProblem Possible Cause Solution Troubleshooting referenceGfci Specifications Physical ElectricalBattery Types and Sizes Automotive starting batteries Battery typesDeep-cycle lead-acid batteries Battery size To determine how much battery capacity you need Estimating battery requirementsAppliance For this Consumption Time per day = a x B Battery sizing exampleBattery sizing worksheet Two separate battery banks Using multiple batteriesTwo batteries connected in parallel Battery tips Battery voltage State of charge Page Warranty Product Information Warranty information If you are returning a product from the USA or Canada Returning a productOut-of-warranty service Other Xantrex products Contacting Xantrex Customer ServicePage Index Index Index Index

HI400 specifications

Xantrex Technology HI400 is a high-performance, pure sine wave inverter designed for a variety of off-grid and backup power applications. Renowned for its efficiency and reliability, the HI400 provides an output of 400 watts, making it suitable for powering sensitive electronic devices and appliances, such as laptops, medical equipment, and home entertainment systems. Its pure sine wave output ensures that the devices operate smoothly, without causing interference or damage.

One of the main features of the HI400 is its advanced surge capability. This inverter can deliver short bursts of power significantly higher than its rated output, allowing it to start devices with high inrush currents, like refrigerators and air conditioners. The inverter is equipped with a built-in transfer switch for seamless switchover between grid power and inverter power, ensuring uninterrupted operation during power outages.

The HI400 incorporates Xantrex’s proprietary technology, which enhances its durability and operational efficiency. The inverter features a high-frequency design that minimizes energy losses, resulting in a lower overall power consumption. It also operates quietly, making it ideal for use in residential environments where noise might be a concern.

Another characteristic of the HI400 is its lightweight and compact design, which facilitates easy installation and portability. The unit can be mounted in various locations, making it versatile for both mobile and stationary applications. The inverter comes with a range of safety features, including overload protection, short-circuit protection, and thermal shutdown, ensuring that it operates safely and prolongs its lifespan.

User-friendly features enhance the overall appeal of the HI400. It includes LED indicators that provide real-time information about the operational status, such as input voltage, output load, and fault conditions. This enables users to easily monitor performance and troubleshoot any issues that may arise.

Overall, the Xantrex Technology HI400 stands out as a reliable and efficient power inverter solution. Its combination of advanced technologies, safety features, and user-friendly design makes it a go-to choice for anyone looking to power their devices off the grid or during emergencies.