Troubleshooting Flow Charts
No
Power
Power |
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| Restore | ||
Failure? | Yes | ||||
Power | |||||
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No |
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TV |
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| Connect | |||
Is power cord |
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| Power | |||
connected | No | ||||
Cord | |||||
? |
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Yes |
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TV |
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No Audio (or
not desired
Audio)
RJP |
| Connect | ||
Is Audio |
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connected | No | Audio | ||
? | Cables | |||
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Yes |
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RJP |
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Are other |
| Disconnect | ||
audio devices | Yes | other | ||
connected | Audio devices | |||
? |
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No |
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No Video (or
not desired
Video)
RJP |
| Connect | ||
Is Video |
| |||
connected | No | Video | ||
? | Cables | |||
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Yes |
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RJP |
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Are other |
| Disconnect | ||
Video devices | Yes | other | ||
connected | Video devices | |||
? |
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No |
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Is TV power |
| Turn | ||
turned on | No | Power | ||
? | On | |||
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Yes |
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User |
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Device |
| Connect | ||
Is power cord | No | Power | ||
connected | ||||
Cord | ||||
? |
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Yes |
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User |
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Device |
| Turn | ||
Is device | No | Power | ||
turned On | ||||
On | ||||
? |
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Yes |
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TV
Is TV turned
OnNo
?
Yes
TV
Are
Speakers
turned Off Yes
?
No
TV
Is sound
Muted
or set too Yes low
?
No
User
Device
Is Audio
connected No
?
Yes
User
Device
Audio
available & No turned up
?
Turn
TV On
Are
Installer menu items set up?
Turn
Speakers
On
Press
Volume
Up
Connect
Turn
Volume
Up
TV
Is TV
turned
OnNo
?
Yes
User
Device
Is correct
Video output No selected
?
Yes |
|
User |
|
Device |
|
Is Video |
|
connected | No |
? |
|
Yes |
|
Turn
TV On
Are
Installer menu items set up?
Select
correct Video
output
PC
External
Port
Connect
1 4 |