Humminbird 955C manual Returning Your Unit for Service

531569-1_B - 955c ManE.qxp 3/4/2007 5:04 PM Page 83

Returning Your Unit for Service

Before sending your unit in for repair, please contact the factory, either by phone or by email, to obtain a Repair Authorization Number for your unit. Please have your product model name and serial number available before calling the factory. If you contact the factory by e-mail, please include your product model name and serial number in the e-mail, and use Request for Repair Authorization Number for your e-mail subject header. You should include your Repair Authorization Number in all subsequent communications about your unit.

For IN-WARRANTY service, complete the following steps:

•Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.

•Tag product with your name, street address, phone number and your assigned Repair Authorization Number.

•Include a brief written description of the problem.

•Include a copy of your receipt (to show proof and date of purchase).

•Return product freight prepaid to Humminbird®, using an insured carrier with delivery confirmation.

For OUT-OF-WARRANTY service, complete the following steps:

•Obtain a Repair Authorization Number from the Humminbird® Customer Resource Center.

•Include payment in the form of credit card number and expiration date, money order or personal check. Please do not send cash.

•Tag product with your name, street address, phone number and your assigned Repair Authorization Number.

•Include a brief written description of the problem.

•Return product freight prepaid to Humminbird®, using an insured carrier with delivery confirmation.

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