Philips 2.84E+07 Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu

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8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

v Make sure the power cord is plugged into the power outlet and into the back of the monitor.

v First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

v Make sure the computer is turned on.

v Make sure the signal cable is properly connected to your computer.

v Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

v The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

v Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

v Check to see if the monitor cable has bent pins.

v Make sure the computer is turned on.

AUTO button doesn't function

v The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

v Do not perform any troubleshooting steps

v Disconnect the monitor from mains power source immediately for safety

v Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

v Adjust the image position using the “Auto” function in OSD Main Controls.

v Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

v Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

v Adjust the image using the “Auto” function in OSD Main Controls.

v Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

v Adjust the image using the “Auto” function in OSD Main Controls.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance Notational Descriptions ‡ Temperature 0-40C 32-95F ‡ Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialWeee Installation Setting up the monitorPackage contents Install base standSetting up the monitor Operating the monitor Switch monitor’s power onFront view product description OFFMain menu Sub menu 284E5QHSD,284E5QHADSetting up the monitor Remove the Base Assembly for Vesa Mounting MHL Mobile High-Definition Link introduction SmartImage Lite Image OptimizationPhilips SmartControl Lite SmartContrastStart with Standard pane Adjust menu Color menu Image Optimization Image Optimization  Exit Close SmartControl Lite Task Tray Menu DisabledTechnical Specifications Mtbf Product with stand 73 kg Product without stand 21 kg30,000hrs Rohs YES EpeatRegulatory Approvals Specific Substances 100% PVC BFR free housing Energy StarISO9241-307 284E5QSWWhiteRecommended Resolution 1920x1080@60Hz digital input Resolution & Preset ModesPower Management Definition Power ManagementLead-free Product Regulatory Information Low energy consumption to minimize climate impact For more information, please visit GS EK1-20002013 GS mark requirement Epeat Electronic Product EnvironmentalFederal Communications Commission FCC Notice U.S. Only Energy Star DeclarationRegulatory Infomation Varoitus VarningAchtung Beim Aufstellen China RoHS Philips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Dark subpixel Black Dot DefectsAdjacent dark subpixels Total bright or black dot defects of all typesRTS Customer Care & WarrantyMSI Anovo CH Fujitsu IBA AMC CPSNetwork AgosRedington PT. CormicFETEC.CO TaiwanSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingSmartControl Lite FAQs General FAQs Q7 How should I clean the LCD surface? MHL FAQs
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