Mailbox Settings
“To change your mailbox settings, press 4.”
When calling in from the telephone to access your SBC Unified Communications Lite mailbox, you will have access to the following settings: Distribution Lists, PIN/Login Options, Message Notification settings, and Message Playback Options.
Distribution Lists – See Distribution Lists section for more information.
PIN1/LOGIN Options –
You have two choices under this option. The first choice is to change your telephone PIN1. The second choice is for your Fast Login and PIN Skip features. See **Fast Login, PIN Skip, and Autoplay for more information on these features.
To use the phone to change your telephone PIN1:
1.Access your UC Lite mailbox
2.From the Main Menu, press 4 for Mailbox Settings.
3.Press 3 for PIN/LOGIN Options.
4.Press 1 to change your PIN.
5.Enter your new PIN. Your PIN must be from 4 to 8 digits in length.
One of the many benefits of having two ways to access your mailbox is that if you forget your PIN for logging in over the phone, you can reset it using your computer.
To use the computer to change your telephone PIN1:
1.Log in to your UC Lite mailbox.
2.Click "Telephone" from the
3.Click "Change Telephone PIN".
4.Enter the new PIN into both text boxes.
5.Click the Change button.
1For security reasons, we ask that you change your temporary Website User ID, Website Password and PIN immediately, even if you are not yet using your mailbox. When choosing your password and PIN, do not use your telephone or mailbox number (or any part of the telephone or mailbox number) as part of the password or PIN. Do not repeat digits (e.g. 444444), do not use sequential digits (e.g. 123456) and do not use easily identifiable numbers (e.g. zip code, street address, etc.). Treat your password and PIN as you would your ATM PIN. We recommend that you select a password/PIN of at least six digits. For added security, you should change your password and PIN periodically and check your greetings to make sure they have not been changed.
Message Notification Settings
SBC Unified Communications Lite has several ways of keeping you informed of new messages that have been left in your mailbox. This means you are able to respond to your family and friends as quickly as possible.
By accessing your UC Lite mailbox over the web, you can first set up at which numbers or at which addresses you should be notified. You can have UC Lite notify you on your pager, on your own telephone number, or via an external email address. Once these are set up, you then have the option to turn the landline and paging notification features on or turn it off over the telephone as well as by computer. Email notification can only be set up over the computer at this time.
In addition, while on the computer, you can select the type of messages you want to be notified for by clicking on the appropriate button next to each type of message; email, voice mail, and faxes. You can also indicate whether you want to be notified for all messages, urgent messages only, or not at all.
Landline Notification
As with other voice mail services, SBC Unified Communications Lite notifies you with a Message Waiting Indicator (MWI) on the telephone number associated with your service. This indicator can either be a special “beeping” dial tone on your line, and/or a light on specially equipped phones. If you have a secondary phone line (Alternate ID) associated with your service, you can also set this line up for landline notification (MWI). For example: You can set up MWI for your primary landline if you have voice messages and set to turn on MWI for the secondary phone line for fax messages. In this example, as soon as the last voice message is read or erased and you log out, the primary MWI will be turned off. The secondary MWI remains on if you still have new fax messages.
Pager Notification
With pager notification, the system will notify you through your existing pager of new messages that arrive in your UC Lite mailbox. The pager must have an email address associated with it in order to receive the page. If you are unsure, contact your pager service provider.
Both numeric and
Numeric Pagers: With numeric pagers, a specific code in the pager display will indicate the type of message and whether it is urgent or not. Your mailbox number will show up next to the code also.
The following codes represent the type of message that was left:
•10 = Voice message
•11 = Urgent voice message
•20 = Fax message
•21 = Urgent fax message
•30 =
•31 = Urgent
Alphanumeric Pagers: For an alphanumeric pager, the system notifies you with the message type, message header, date, and time stamp.
Here are some examples of alphanumeric text messages, by message type:
•Voice
“Urgent Voice message from Dennis’ Mailbox received on 05/24/2003, 05:09PM. Caller: (925)
•Fax
“Fax received on 31/03/00, 07:35PM”
•
“Email from John Brown regarding <subject line of email up to 20 characters> received on 05/24/2003, 05:07PM.
Text: Unknown”
Note that neither the actual text of the email nor any attachments are included in the pager display. Also, pager service providers may format their notifications differently. Therefore, the message you receive in your display may not look exactly like the ones shown above.
<11> SBC Unified Communications Lite User Guide | <12> SBC Unified Communications Lite User Guide |
|
|