Product Service

Customer Assistance

Product Service

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If you have any questions about operation or installing your new Cobra product, or if you are missing parts…

Please call Cobra first! DO NOT RETURN THIS PRODUCT TO THE STORE! See customer assistance on page A1.

If you suspect that your unit requires service, please call 773-889-3087 BEFORE shipping it to Cobra. This will ensure that you receive service as quickly as possible.

If you are asked to send your unit to the Cobra factory, please follow these steps:

1.Send the complete unit, including power cord. (It is not necessary to include the mounting bracket.)

2.For warranty repair, enclose some form of proof-of-purchase, such as a photocopy or carbon copy of a sales receipt. If you send the original receipt, it cannot be returned.

3.Enclose a typed or clearly written description of the problem you are having with your unit, plus the name and address where you want the unit returned.

4.Pack the unit securely to prevent damage during transit. If possible, use the original packing materials.

5.Ship prepaid and insured using a traceable carrier such as United Parcel Service (UPS), Federal Express, or Priority mail with delivery confirmation. Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, IL 60707 U.S.A.

6.Please allow three (3) to four (4) weeks before contacting us about the status of your service. Call 773-889-3087 for assistance. If your unit is under warranty, it will either be repaired or replaced upon receipt, depending on the model. If your unit is out of warranty, you will receive a letter informing you of the repair or replacement charge.

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Trademark Acknowledgement

Customer Assistance

Trademark Acknowledgement

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Cobra, 6 Band, DigiView, Extra Sensory Detection, HighGear, microTALK, LaserEye, Safety Alert Traffic Warning System, Strobe Alert, VG-2 Alert and Nothing comes close to a Cobra are registered trademarks of Cobra Electronics Corporation.

Cobra Electronics Corporation, 11 Band, EasySet, IntelliMute, IntelliShield, Road Ready, SmartPower, Spectre 1 Alert, UltraBright, Voice Alert and Xtreme Range Superheterodyne are trademarks of Cobra Electronics Corporation.

Opticom is a trademark of 3M Corporation. Instaclear for Ford is a registered trademark of Ford Motor Company, Inc. Electriclear for GM is a registered trademark of General Motors Corporation. 20-20 and Ultra-Lyte are trademarks of Laser Technology, Inc. ProLaser and ProLaser III are trademarks of Kustom Signals, Inc. Bee III and Pop are a trademarks of MPH Industries. Spectre is a trademark of Stalcar. Interceptor VG-2 is a trademark of TechniSonic Industries LTD.

Tomar is a registered trademark of TOMAR Electronics, Inc.

Nothing comes close to a Cobra® 35