Trane Tracer BAS Operator Suite, BAS-SVU23B-EN manual Downloading and Installing the Mobile App

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Downloading and Installing the Mobile App

This section describes how to locate, download, and install the Tracer BAS Operator Suite for Apple® mobile devices and Android™ mobile devices.

Apple Mobile Devices: How Do I Get the Mobile App?

The Tracer BAS Operator Suite mobile app is available free from the Apple App Store. It is compatible with iPhone, iPad, and iPod devices using iOS version 5 or 6. If your mobile device is using a different version, the mobile app may not operate as expected.

Downloading and Installing the Mobile App

Note: Because this particular app is larger than 10 MB, you will need to download it using a WiFi connection opposed to your cellular (3G/4G) connection. Locating and setting up a WiFi connection can typically be found in the settings section of your mobile device.

Using your mobile device, follow these instructions to download and install the mobile app:

1.Tap the App store icon on your mobile device, which opens the Apple App Store.

2.In the search field, enter Trane, which will display a list of related apps.

3.Select the Tracer BAS Operator Suite app. This is the free Apple App Store page for the app.

4.Tap Install App. The installation process begins.

5.When installation is complete, go to “Setting Up the Mobile App,” p. 6.

Android Mobile Devices: How do I get the Mobile App?

The Tracer BAS Operator Suite app is available free from the Google Play store. It is compatible with smartphones and tablets using Android operating systems V2.3 (Gingerbread), V4.0 (Ice Cream Sandwich), and V4.1 (Jelly Bean). If your device is using a different version, the app may not operate as expected.

Downloading and Installing the Mobile App

Note: Because this particular app is larger than 10 MB, you will need to download it using a WiFi connection opposed to your cellular (3G/4G) connection. Locating and setting up a WiFi connection can typically be found in the settings section of your mobile device.

Using your mobile device, follow these instructions to download and install the app:

1.Tap the App Store icon, which opens the Google Play Store.

2.In the search field, enter Trane, which will display a list of related apps.

3.Select the Tracer BAS Operator Suite app. This is the free Google Play Store page for the app.

4.Tap on Install.

5.Tap on Accept and Download. The installation process begins.

6.When installation is complete, go to “Setting Up the Mobile App,” p. 6.

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Contents Getting Started Troubleshooting Guide Copyright Table of Contents Introduction Apple Mobile Devices How Do I Get the Mobile App? Downloading and Installing the Mobile AppAdding a new Tracer SC Setting Up the Mobile AppSetting Up the Mobile App Installing VPN On Your Mobile Device Setting Up a Virtual Private Network VPNSetting Up a Virtual Private Network VPN Problem Possible Cause Possible Solution Troubleshooting