Trane BAS-SVU23B-EN, Tracer BAS Operator Suite manual Setting Up a Virtual Private Network VPN

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Setting Up a Virtual Private Network (VPN)

A Virtual Private Network (VPN) client is a technology that allows users to obtain a secure Internet connection with a device into a remote network. For example, you can use a VPN client to connect to your company’s computer network from home (or any remote area) and access files, images, e- mail, and in this case your Tracer SC. In order to connect with a VPN client, a WiFi connection or cellular 3G/4G service must be available in the area.

Installing VPN On Your Mobile Device

Contact your network administrator to request VPN access. (Your network administrator may recommend a specific VPN client). As an example, the following instructions describe how to install the Cisco AnyConnect® Secure Mobility Client. The process for installing and downloading other VPN apps may be similar.

1.Connect to the App store on your mobile device (Apple Store, or Google Play), and search for Anyconnect.

2.Install the app (Figure 3 a).

3.When finished installing, open the app.

4.Tap Add VPN Connection (Figure 3 b).

Figure 3. Installing and adding VPN on your mobile device

3 (a)

3 (b)

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Contents Getting Started Troubleshooting Guide Copyright Table of Contents Introduction Downloading and Installing the Mobile App Apple Mobile Devices How Do I Get the Mobile App?Setting Up the Mobile App Adding a new Tracer SCSetting Up the Mobile App Setting Up a Virtual Private Network VPN Installing VPN On Your Mobile DeviceSetting Up a Virtual Private Network VPN Troubleshooting Problem Possible Cause Possible Solution