Trane Tracer BAS Operator Suite, BAS-SVU23B-EN manual Getting Started Troubleshooting Guide

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Getting Started and

Troubleshooting Guide

Tracer™ BAS Operator Suite

Mobile App for the TracerSC System Controller

SAFETY WARNING

Only qualified personnel should install and service the equipment. The installation, starting up, and servicing of heating, ventilating, and air-conditioning equipment can be hazardous and requires specific knowledge and training. Improperly installed, adjusted or altered equipment by an unqualified person could result in death or serious injury. When working on the equipment, observe all precautions in the literature and on the tags, stickers, and labels that are attached to the equipment.

January 2013

BAS-SVU23B-EN

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Contents Getting Started Troubleshooting Guide Copyright Table of Contents Introduction Apple Mobile Devices How Do I Get the Mobile App? Downloading and Installing the Mobile AppAdding a new Tracer SC Setting Up the Mobile AppSetting Up the Mobile App Installing VPN On Your Mobile Device Setting Up a Virtual Private Network VPNSetting Up a Virtual Private Network VPN Problem Possible Cause Possible Solution Troubleshooting