Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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SM-G313HZKDXFE, SM-G313HRWAAFG, SM-G313HHAHBTC, SM-G313HZKDLYS, SM-G313HRWHTMC specifications

The Samsung SM-G313H, commonly referred to as the Samsung Galaxy Grand Prime, is a budget smartphone that has garnered attention for its solid build and impressive features, especially considering its price point. The various model designations - SM-G313HHAHLYS, SM-G313HHAHAFG, SM-G313HRWHAFR, SM-G313HHABTUN, and SM-G313HRWHLYS - indicate regional variants, each designed to cater to specific markets with minor differences in specifications or accessories.

One of the standout features of the Samsung SM-G313H series is its display. Equipped with a 5-inch PLS TFT display, it offers a resolution of 540 x 960 pixels, presenting vibrant colors and decent viewing angles. This makes it an ideal choice for users who enjoy consuming media or browsing the web on a budget device.

In terms of performance, the SM-G313H boasts a quad-core processor, typically clocked at around 1.2 GHz, providing sufficient power for everyday tasks such as browsing, social media, and casual gaming. Coupled with 1GB of RAM, users can expect a reasonably smooth experience, although intensive multitasking may show limitations. The internal storage of 8GB is another aspect of its budget-friendly nature, but it is expandable via a microSD card, allowing for increased storage for apps, photos, and videos.

The camera capabilities of the Galaxy Grand Prime are particularly notable. It features an 8-megapixel rear camera with autofocus and LED flash, allowing for decent photography in various lighting conditions. The front-facing camera is also impressive for a budget phone, at 5 megapixels, making it a favored choice for selfies and video calls.

For connectivity, the Samsung SM-G313H supports 3G networks and includes Wi-Fi, Bluetooth, and GPS capabilities. The device runs on Android, and while it may not support the latest versions, its operating system is user-friendly and can access a vast library of applications through the Google Play Store.

The design of the SM-G313H series adheres to Samsung's aesthetic standards, with a sleek body and easy navigation. Additionally, a removable battery is a significant feature, allowing users to replace it conveniently if necessary, which can be an asset for those who prioritize battery life.

In summary, the Samsung SM-G313H series, through its various regional models, offers a balance of performance, camera capabilities, and overall usability for budget-conscious consumers seeking a reliable smartphone. It remains a viable option in the competitive entry-level market.