Troubleshooting

WARNING:Turnoffandunplugfireplaceandletcoolbeforeservicing. Only a qualified service person should service and repair fireplace.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubles hooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

2.

nected to ignitor cable

2.

Free ignitor cable if pinched

 

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

3.

Broken ignitor cable

3.

ignitor cable dry

 

Replace ignitor cable

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

5.

Ignitor electrode positioned

5.

Replace pilot assembly

 

6.

wrong

6.

Replace pilot assembly

 

Ignitor electrode broken

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

 

there is spark at ODS/pilot but

 

ment shutoff valve closed

2.

equipment shutoff valve

no ignition

2. Control knob not in PILOT

Turn control knob to PILOT

 

3.

position

3.

position

 

Control knob not pressed in

Press in control knob while in

 

4.

while in PILOT position

4.

PILOT position

 

Air in gas lines when installed

Continue holding down con-

 

 

 

 

trol knob. Repeat igniting op-

 

5.

Depleted gas supply (propane/

5.

eration until air is removed

 

Contact local propane/LP gas

 

6.

LP only)

6.

company

 

ODS/pilot is clogged

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 27) or

 

7.

Gas regulator setting is not

7.

replace ODS/pilot assembly

 

Replace gas regulator

 

 

correct

 

 

 

113133-01C

www.desatech.com

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Desa VDCFTNA installation manual Troubleshooting, Observed Problem Possible Cause Remedy