Troubleshooting

Your device is hot to the touch

When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

Charge the battery or replace it with a battery that is fully charged.

Free some memory by transferring files to a computer or deleting files from your device.

Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.

Photo quality is poorer than the preview

The quality of your photos may vary, depending on the surroundings and the photography techniques you use.

If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

Free some memory by transferring files to a computer or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.

121

Page 121
Image 121
Samsung SM-G313HZKATUN, SM-G313HHAHEGY, SM-G313HRWAKSA, SM-G313HRWBTUN, SM-G313HRWHBTC manual Your device is hot to the touch

SM-G313HZKDXFE, SM-G313HRWAAFG, SM-G313HHAHBTC, SM-G313HZKDLYS, SM-G313HRWHTMC specifications

The Samsung SM-G313H, commonly referred to as the Samsung Galaxy Grand Prime, is a budget smartphone that has garnered attention for its solid build and impressive features, especially considering its price point. The various model designations - SM-G313HHAHLYS, SM-G313HHAHAFG, SM-G313HRWHAFR, SM-G313HHABTUN, and SM-G313HRWHLYS - indicate regional variants, each designed to cater to specific markets with minor differences in specifications or accessories.

One of the standout features of the Samsung SM-G313H series is its display. Equipped with a 5-inch PLS TFT display, it offers a resolution of 540 x 960 pixels, presenting vibrant colors and decent viewing angles. This makes it an ideal choice for users who enjoy consuming media or browsing the web on a budget device.

In terms of performance, the SM-G313H boasts a quad-core processor, typically clocked at around 1.2 GHz, providing sufficient power for everyday tasks such as browsing, social media, and casual gaming. Coupled with 1GB of RAM, users can expect a reasonably smooth experience, although intensive multitasking may show limitations. The internal storage of 8GB is another aspect of its budget-friendly nature, but it is expandable via a microSD card, allowing for increased storage for apps, photos, and videos.

The camera capabilities of the Galaxy Grand Prime are particularly notable. It features an 8-megapixel rear camera with autofocus and LED flash, allowing for decent photography in various lighting conditions. The front-facing camera is also impressive for a budget phone, at 5 megapixels, making it a favored choice for selfies and video calls.

For connectivity, the Samsung SM-G313H supports 3G networks and includes Wi-Fi, Bluetooth, and GPS capabilities. The device runs on Android, and while it may not support the latest versions, its operating system is user-friendly and can access a vast library of applications through the Google Play Store.

The design of the SM-G313H series adheres to Samsung's aesthetic standards, with a sleek body and easy navigation. Additionally, a removable battery is a significant feature, allowing users to replace it conveniently if necessary, which can be an asset for those who prioritize battery life.

In summary, the Samsung SM-G313H series, through its various regional models, offers a balance of performance, camera capabilities, and overall usability for budget-conscious consumers seeking a reliable smartphone. It remains a viable option in the competitive entry-level market.