Hitachi starboard manual Appendix, Troubleshooting

Page 32

StarBoard T-17SXL

Appendix

3.Appendix

3.1Troubleshooting

First, check adjustments and handling methods and check for poor cable connections. Those are often the causes of problems when nothing is actually broken.

Screen display-related problems

In this case

Check this

And do this

PC screen does not

Is the PC power on?

To deal with problem see the PC

display on StarBoard.

 

manual and other documentation.

 

Is the RGB cable connected

Connect the RGB cable correctly. (For

 

to the PC and StarBoard

details on how to connect, see “1.4.3

 

properly?

Connection Procedure” on page 1-9 of

 

 

this User’s Guide.)

 

For laptop PCs, is external

Connect cable after starting up the PC,

 

(RGB) output selected?

or switch to external (RGB) output at

 

 

the screen display mode settings.

 

 

(Method of switching differs by PC.

 

 

For instructions, see the PC manual and

 

 

other documentation.)

 

Was LCD and monitor

Set so LCD and monitor are both

 

switching done right (may

selected, or that just the monitor is

 

be assigned to a function

selected. (For details on selection, see

 

key)?

the PC manual and other

 

 

documentation.)

 

Other

Contact technical support.

 

 

 

StarBoard Software-related problems

 

In this case

Check this

And do this

StarBoard is not

Is the USB cable connected

Connect USB cable to PC. (For details

recognized.

properly?

on how to connect, see “1.4.3

 

 

Connection Procedure” on page 1-9 of

 

 

this User’s Guide.)

 

Was system startup done in

Start up system in proper order. (For

 

the proper order?

details on how to start up the system,

 

 

see ”2.1 Turning the StarBoard On” on

 

 

page 2-1 of this User’s Guide.)

 

StarBoard Software may be

Uninstall StarBoard Software, and then

 

damaged or did not install

reinstall. (For details on how to install

 

correctly.

StarBoard software, see “StarBoard

 

 

Software Installation” in StarBoard

 

 

Software x.x User’s Guide)

 

Other

Contact technical support.

 

 

 

3-1English

Image 32
Contents How to Request a Users Guide StarBoard T-17SXLPage Disclaimers FCC WarningManual Creation Dates June 2005, First Edition Product Assurance ProvisionsManufacturer for Repairs Markings and Symbols Safe HandlingSafety Precautions 5English 6English Use the AC Adaptor supplied with this product Use the screen at an easily viewable angleAppendix Contents IntroductionUsage Procedures Page Features IntroductionPreparations before Use Product OverviewParts Check Name QtyPart Names and Functions Front ScreenFront Switch Panel IntroductionConnector Panel View of StarBoard Back Right SideFunction Buttons Stand Lever Assembly and SetupAdjusting the Stand How to Use the Pen Holder Connection Procedure StarBoardPC To power outlet10English Turning the StarBoard On Usage ProceduresPush the power button Using the Stylus Pen How to Use the Stylus PenON/OFF switch Push the switch Basic Stylus Pen OperationsStylus Pen Settings Pen tip Side Button NoChanging the Battery in the Stylus Pen Negative side Positive sideReplacing the Stylus Pen Tip Using the OSD Menu OSD Buttons and Their FunctionsOSD Adjustment Options UsageColor Temprature Usage Page Troubleshooting AppendixStylus pen-related problems This case Check this Do this Appendix3English System Specifications SpecificationLCD Panel How to Take Care of the StarBoardConsumables Provisions of Product Warranty Product Name Part Name Warranty Coverage7English