StarBoard | Appendix |
3.6Provisions of Product Warranty
1.During the free warranty service period, if a malfunction occurs during normal use, the malfunction will be corrected without charge, according to the provisions of the warranty. Furthermore, if the customer registration card accompanying the warranty is not returned to our company, the customer information will not be registered, so free repairs might be unavailable. After receiving this product, please immediately fill out and return this customer registration card.
2.The warranty coverage is as listed in the following table:
Product Name | Part Name | Warranty Coverage |
StarBoard | + | |
| Stylus pen | + |
| RGB cable | + |
| USB cable | + |
| AC adapter | + |
| Power cable | + |
| Audio cable | + |
| Stand | + |
Replacement tip for Stylus pen | – | |
Other parts |
| – |
Legend: + Covered by warranty (excluding wear and physical damage)
–Not covered by warranty
3.Please refer to the warranty about this product’s warranty service period.
4.Even during the warranty period, there will be a repair charge in the following cases:
(1)If the registration card accompanying the warranty is not returned to our company.
(2)If the warranty is not presented.
(3)If specified fields on the registration card accompanying the warranty are not completed, or if the wording has been changed without authorization.
(4)The warranty applies only to the original purchasers. (It does not apply to a third party to whom the customer resold this product.)
(5)In the event of a malfunction or damage resulting from the customer’s improper handling (e.g., a fall, impact, etc., caused by the customer during transportation or movement).
(6)In the event of problems resulting from handling contrary to the handling and precautions mentioned in this user’s guide.
(7)In the event of failure or damage resulting from abnormal voltages, pollution or other natural disasters (e.g., fire, earthquake, lightning).