Troubleshooting
If you think there’s a problem, read this first.
Symptom | Cause/Action | Page | |
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Power does not turn on | Is the power cord connected correctly? | p. 14 | |
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Nothing appears in the screen | Since the HP307 uses a liquid crystal screen, it may happen that no text or graphics appear in the screen if the | — | |
temperature is below zero degrees Celsius (32 degrees Fahrenheit). | |||
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| Is the pedal connected correctly? | p. 14 | |
| Plug the cable firmly into the pedal connector. | ||
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| If you disconnect the pedal cord from the HP307 while the power is on, the pedal effect may remain “stuck” in the |
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| On condition. | — | |
| You must |
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| Could you have changed how the pedal effect is applied? |
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Pedal does not work, or is “stuck” | If the right pedal part is set to Right, the pedal will apply only to the right tone; if it is set to Left, the pedal will apply | p. 58 | |
only to the left tone. |
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| Could Twin Piano be turned on? |
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| If Twin Piano is on, the right pedal will affect only the | p. 27 | |
| the |
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| Could you have changed the function of the pedal? |
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| If you’ve switched the function of the soft pedal or sostenuto pedal, these pedals will not operate as the soft pedal | p. 58 | |
| or sostenuto pedal. |
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| Are you using (optional) Roland USB memory? | — | |
| Reliable performance cannot be guaranteed if you use | ||
Unable to read from/write to USB memory |
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| If you are unable to read or write USB memory successfully, change the External Memory setting. | p. 61 | |
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“Buzz” is heard from external devices | Are the external devices connected to more than one AC power outlet? | — | |
If you connect external devices, be sure to connect them to the same AC outlet. | |||
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Device connected to the Input jacks have | Could you be using a connection cable that contains a resistor? | — | |
insufficient volume | Use a connection cable that does not contain a resistor. | ||
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No sound |
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| Is the speaker cable connected correctly? | p. 14 | |
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| Could the HP307’s volume or the volume of the connected equipment be turned down? | p. 17 | |
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| Could headphones be connected? |
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| Could there be a plug inserted in a headphone jack? | p. 18 | |
| The speakers will not produce sound if headphones or plug are connected to the headphone jacks. |
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No sound |
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Has Local Control been set to “Off”? | p. 68 | ||
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| When Local Control is set to Off, no sound is produced by playing the keyboard. Set Local Control to On. | ||
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| Could Twin Piano mode be set to “Individual”? |
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| If headphones are connected when Twin Piano is “on” and the mode is set to “Individual,” notes played in the left- | p. 28 | |
| hand keyboard zone will not be heard from the headphones connected to the right Phones jack. Similarly, notes | ||
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| played in the |
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| Has Local Control been set to “Off”? | p. 68 | |
| When Local Control is set to Off, no sound is produced by playing the song. Set Local Control to On. | ||
No sound when you play back a song |
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| Could the song volume be set to “0”? | p. 39 | |
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No sound from the leftmost notes of the | Is |
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When | p. 70 | ||
keyboard | |||
sound. |
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| Are all devices powered on? | — | |
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No sound (when a MIDI device is connected) | Are the MIDI cables connected correctly? | p. 67 | |
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| Do the MIDI channels of the HP307 and the connected device match? | p. 68 | |
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