Chauvet Comprehensive Troubleshooting for DMX-4 Devices

Page 10

General Troubleshooting

 

 

 

Applies to

 

Symptom

Solution(s)

 

 

 

 

 

Foggers

 

Dimmers

Lights

& Snow

Controllers

& Chaser

 

 

 

 

 

 

Auto shut off

Check fan thermal switch reset

￿

 

 

 

 

 

 

 

 

 

Beam is very dim or not

Clean optical system or replace lamp

￿

 

 

 

bright

Check 220/110v switch for proper setting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Breaker/Fuse keeps

Check total load placed on device

 

 

 

￿

blowing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Chase is too slow

Check users manual for speed adjustment

￿

 

￿

￿

 

 

 

 

 

 

Device has no power

Check for power on Mains.

￿

 

￿

￿

 

Check device’s fuse. (internal and/or external)

 

 

 

 

 

 

 

 

 

 

 

 

Fixture is not responding

Check DMX Dip switch settings for correct addressing

 

 

 

 

 

Check DMX cables

￿

 

 

 

 

Check polarity switch settings

 

 

 

 

 

 

 

 

 

 

Fixture is on but there is

Make sure you have the correct audio mode on the control switches.

 

 

 

 

no movement to the audio

If audio provided via ¼” jack, make sure a live audio signal exists

￿

 

￿

￿

 

 

 

 

Adjust sound sensitivity knob

 

 

 

 

 

 

 

 

 

 

Lamps cuts off

Possible bad lamp or fixture is overheating.

￿

 

 

 

sporadically

Lamp may be at end of its life.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Light will not come on after

Some discharge lamps require a cooling off period before the

 

 

 

 

power failure

electronics in the fixture can kick start it again, wait 5 to 10 minutes

￿

 

 

 

 

before powering up

 

 

 

 

 

 

 

 

 

 

Loss of signal

Use only DMX cables

 

 

 

 

 

Install terminator

￿

￿

￿

￿

 

 

 

 

 

 

Note: Keep DMX cables separated from power cables or black lights.

 

 

 

 

 

 

 

 

 

 

Motor movements are

Possible bad motor driver or sensors

￿

 

￿

 

jerky or jumpy

Check polarity switch on controller

 

 

 

 

 

 

 

 

 

 

 

 

 

Moves slow

Check 220/110v switch for proper setting

￿

 

 

 

 

 

 

 

 

 

No flash

Re-install bulb, may have shifted in shipping

￿

 

 

 

 

 

 

 

 

 

No light output

Check slip ring & brushes for contact

 

 

 

 

 

Install bulb

￿

 

 

 

 

Call service technician

 

 

 

 

 

 

 

 

 

 

Relay will not work

Check reset switch

 

 

 

￿

 

Check cable connections

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote does not work

Make sure connector is firmly connected to device

￿

￿

 

 

 

 

 

 

 

 

Stand alone mode

All Chauvet lighting fixtures featuring stand-alone functions do not

 

 

 

 

 

require additional settings, simply power the fixture and it will

￿

 

 

 

 

automatically enter into this mode

 

 

 

 

 

 

 

 

 

 

Unit wobbles when rotating

Check for damages possibly incurred during shipping

￿

 

 

 

 

 

 

 

 

 

DMX-4 User Manual

10

Image 10
Contents DMX-4 Table of Contents Safety Instructions What is includedAC Power Before YOU BeginDMX Channel Summary FeaturesIntroduction Product OverviewMounting SetupPower OrientationMenu Navigation Operating InstructionsOperating Modes Replacing a fuse Select DMX Mode & SET Starting AddressOptional DIMMER/RELAY Setting DMX Control Channel ModesDMX Primer AppendixFixture Linking DMX Channel Values MaintenanceReturns Procedure ClaimsGeneral Troubleshooting Symptom SolutionsTechnical Specifications Power
Related manuals
Manual 11 pages 53.4 Kb