DMX Channel Values
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| Function |
Channel | Value | Dimmer or Switch |
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1 | 000 255 | Off > Full Intensity/On |
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2 | 000 255 | Off > Full Intensity/On |
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3 | 000 255 | Off > Full Intensity/On |
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4 | 000 255 | Off > Full Intensity/On |
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Maintenance
To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage and environment are contributing factors in determining frequency. As a general rule, fixtures should be cleaned at least twice a month.
Unplug fixture from power. Use a vacuum or air compressor and a soft brush to remove dust collected on external vents and internal components.
Returns Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.
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