Pioneer VSX-AX2AV-S manual Additional information Chapter, Troubleshooting, Power, No sound

Page 73

Additional information

12

Chapter 12:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom

Remedy

The power does not turn on.

• Make sure that the power cable is plugged in to an active power outlet.

 

• Try disconnecting from the power outlet, then plugging back in.

 

 

The receiver suddenly switches

• Check that there are no loose strands of speaker wire touching the rear panel or another set of wires. If

off or the Phase Control indicator

so, re-attach the speaker wires, making sure there are no stray strands.

blinks.

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

 

independent service company.

 

 

During loud playback the power

• Turn down the volume.

suddenly switches off.

• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 36.

 

• Try switching on the digital safety feature (put the receiver into standby, hold down the SETUP button on

 

the front panel and press STANDBY/ON to switch between SAFETY 1 (medium effect), SAFETY 2 (more

 

effect) and SAFETY OFF. If the power switches off even with SAFETY 2 switched on, turn down the volume.

 

 

The unit does not respond when

• Try switching the receiver off then back on again.

the buttons are pressed.

• Try disconnecting the power cable, then connect again.

 

 

AMP ERR blinks in the display,

• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer

then the power automatically

authorized independent service company for help.

switches off. The MCACC blinks

 

and the power does not turn on.

 

FAN STOP blinks in the display, then the power automatically switches off.

Something is obstructing the fan. Remove the obstruction and try switching the receiver back on. If the fan is still not working, or you can't remove the object, unplug the receiver from the wall and call a Pioneer authorized independent service company.

The fan is malfunctioning. Unplug the receiver from the wall and call a Pioneer authorized independent service company.

OVERHEAT blinks in the display

• Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety

then the power automatically

precautions on pages 2–3 for information on improving heat dispersal.

switches off.

 

 

 

The receiver suddenly switches

• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized

off or DIGITAL PRECISION

independent service company.

PROCESSING blinks in the

 

display.

 

 

 

No sound

Symptom

No sound is output when an input source is selected.

No sound output from the front speakers.

Remedy

Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

Make sure the correct input source is selected.

Check that the MCACC setup microphone is disconnected.

Make sure the correct input signal is selected (press SIGNAL SELECT). Note that when PCM is selected, you won’t be able to hear any other signal format.

Check that the source component is connected properly (see Connecting your equipment on page 10).

Check that the speakers are connected properly (see Connecting the speakers on page 17).

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Contents VSX-AX4AVi-S VSX-AX2AV-S Ventilation Caution Operating Environment Contents Using other functions Other SettingsControlling the rest of your system Additional informationBefore you start Installing the receiverBefore you start Chapter Checking what’s in the boxMinute guide Automatically setting up for surround sound McaccMinute guide Chapter Introduction to home theaterEnter 02 5 minute guideProblems when using the Auto Mcacc Setup Better sound using Phase ControlMinute guide Playing a sourceConnecting your equipment Chapter Connecting your equipmentRear panel When making cable connections Connecting your equipmentAbout the video converter Connecting your equipment Connecting your TV and DVD player Use an optical cable for the connection Or other set-top box Other video sourcesFor a second recorder, use the DVR/VCR2 outputs Using the component video jacksUse a three-way component video cable DVD playerAbout the WMA9 Pro decoder Connecting your equipment Connecting digital audio sourcesConnecting a component to the front panel inputs Connecting your equipment Connecting analog audio sourcesSelect these inputs using Input Select remote or Input Selector dial front panel to selectConnecting the speakers Connecting your equipment Installing your speaker systemPlacing the speakers Bare wire connectionsTHX speaker system setup Connecting antennasAM loop antenna Assemble the stand as shown in the illustrationConnecting external antennas FM wire antennaPlugging in the receiver AC outletControls and displays Chapter Controls and displaysFront panel STANDBY/ONControls and displays Operating range of remote control unitControls and displays Display Receiver Controls and displays Remote controlInput Select 6TUNE/ST /ENTERMultiope StatusShift SourceListening to your system Chapter Listening to your systemAuto playback Listening in surround soundUsing the Advanced surround effects Using the Home THX modesTHX Games Mode Listening to your systemSelecting Mcacc presets Using Stream DirectChoosing the input signal Listening to your system Listening in stereoUsing the Virtual Surround Back mode Using surround back channel processingUsing the tuner Chapter Using the tunerSaving station presets Listening to the radioNaming station presets Using the tunerListening to station presets An introduction to RDSDisplaying RDS information Using EONPress Disp for RDS information System Setup menu Chapter System Setup menuMaking receiver settings from the System Setup menu Select the setting you want to adjustMemory System Setup menuIf necessary, confirm the speaker configuration in the OSD.1 Surround back speaker settingFine Channel Level Manual Mcacc setupWhen youre finished, press Return Adjust the level of the left channelFine Speaker Distance Standing WaveSelect ‘EQ Adjust’ from the Manual Mcacc setup menu Select ‘Standing Wave’ from the Manual Mcacc setup menuSelect the channels you want and adjust to your liking Acoustic Calibration EQHow to interpret the graphical output How to use Professional Acoustic Calibration EQSelect ‘EQ Professional’ then press Enter Using Professional Acoustic Calibration EQSelect an option and press Enter Copying Mcacc preset data Checking Mcacc preset dataData Management Speaker Setting Manual speaker setupRenaming Mcacc presets Clearing Mcacc presetsSelect ‘Channel Level’ from the Manual SP Setup menu Select ‘Speaker Setting’ from the Manual SP Setup menuSelect a setup option Confirm your selected setup optionBass Peak Level Speaker DistanceEnter Curve THX Audio SettingConnecting your iPod to the receiver Connecting an iPodOther connections Other connections ChapterOther connections Connecting using HdmiBasic playback controls Button What it doesAbout Hdmi Using the i.LINK interfaceOn a HDMI-compatible monitor.1 Checking the i.LINK inputs About i.LINKCreating an i.LINK network About Pqls rate controlConnecting the multichannel analog inputs Using the USB interfaceSelecting the multichannel analog inputs Use standard RCA/phono jack cables for the connectionsSwitching the speaker system Second Zone speaker B setupUse the Input Select button to select USB Start playback of a source on your computerBi-amping your front speakers Bi-wiring your speakersConnect your speakers as shown below Multi-room listening Other connections Connecting additional amplifiersMaking multi-room connections Multi-room listening options Basic multi-room setup RoomSub room Input sources available Using the multi-room controls Connecting an IR receiverMulti-room remote controls InputSwitching components on and off using the 12 volt trigger Using this receiver with a Pioneer plasma displayPioneer plasma display Pioneer plasma Using the SR+ mode with a Pioneer plasma displayDisplay DVD player Satellite receiver, etcAdvanced Mcacc output using your PC Other connections Connecting a PC for Advanced Mcacc outputOther Settings Chapter Other SettingsInput Setup menu Other Setup menu Other SettingsInput function default and possible settings Select ‘Other Setup’ then press EnterOSD Adjustment Multi-Room and IR receiver setupSR+ Setup for Pioneer plasma displays Using other functions Chapter Using other functionsSetting the AV options Setting What it does OptionsPlaying a different source when recording Using other functionsMaking an audio or a video recording Recout SourceUsing the sleep timer Switching the speaker impedanceChecking your system settings Dimming the displayDefault system settings Resetting the systemDisplay shows RESET? Setting DefaultSelecting preset codes directly Setting the remote to control other componentsProgramming signals from other remote controls Controlling the rest of your systemResetting the remote control presets Erasing one of the remote control button settingsConfirming preset codes Controlling the rest of your systemDirect function Renaming input source namesMulti Operation and System Off Programming a multi-operation or a shutdown sequenceUsing System off Using multi operationsControls for other components Controlling the rest of your system Controls for TVsButtons Function Components Function ComponentsButton s Function Components Operating other Pioneer components with this unit’s sensorDecide which component you want to use the remote sensor Power TroubleshootingAdditional information Additional information ChapterAdditional information Other audio problemsVideo SettingsProfessional Calibration EQ graphical output DisplayLink interface Remote controlUSB interface Link messagesMessage Explanation IPod messages Symptom Cause ActionDolby Additional information Surround sound formatsWindows Media Audio 9 Professional About THX Stereo 2 channel signal formats Listening modes with different input signal formatsTHX Games Mode THX MusicModeInput signal format Standard Multichannel signal formatsAuto Surround Surround Back speakers Input signal formatUnavailable with only one surround back speaker connected Cleaning the unit Additional information SpecificationsOur philosophy FeaturesAdditional information 05F00001 Printed ARB7335-E Pioneer Corporation