Pioneer VSX-AX4AVi-S, VSX-AX2AV-S manual Additional information, Other audio problems

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12Additional information

Symptom

No sound from the surround or center speakers.

Remedy

Check that the Stereo listening mode isn’t selected; select one of the surround listening modes (see Listening in surround sound on page 26).

Check that the surround/center speakers are not set to NO (see Speaker Setting on page 42).

Check the channel level settings (see Channel Level on page 43).

Check the speaker connections (see Connecting the speakers on page 17).

No sound from surround back speakers.

Check that the surround back speakers are set to LARGE or SMALL (see Speaker Setting on page 42).

Make sure surround back processing is set to SBch ON (see Using surround back channel processing on page 29).

If the source is Dolby Surround EX or DTS ES with no flag to indicate 6.1 compatibility, then with surround back processing set to SBch Auto, there will be no sound from the surround back speakers. In this case, set to SBch ON (see Using surround back channel processing on page 29).

If the source does not have 6.1 playback channels, make sure that surround back processing is set to SBch ON and a surround mode is selected (see Listening in surround sound on page 26).

Check the speaker connections (see Connecting the speakers on page 17). If only one surround back speaker is connected, make sure it’s connected to the left channel speaker terminal.

No sound from subwoofer.

• Check that the subwoofer is connected properly, switched on and the volume turned up.

 

• If your subwoofer has a sleep function, make sure it is switched off.

 

• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 42).

 

• The crossover frequency may be set too low; try setting it higher to match the characteristics of your other

 

speakers (see Speaker Setting on page 42)

 

• If there is very little low frequency information in the source material, change your speaker settings to

 

Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 42).

 

• Check that the LFE channel is not set to –80dB, or a very quiet setting (see Bass Peak Level on page 44).

 

• Check the speaker level settings (see Channel Level on page 43).

No sound from one speaker.

Check the speaker connection (see Connecting the speakers on page 17).

Check the speaker level settings (see Channel Level on page 43).

Check that the speaker hasn’t been set to NO (see Speaker Setting on page 42).

The channel may not be recorded in the source. By using one of the advanced effect listening mode, you may be able to create the missing channel (see Listening in surround sound on page 26).

Sound is produced from analog

• Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 28).

components, but not from digital

• Make sure that the digital input is assigned correctly for the input jack the component is connected to

ones (DVD, LD, CD-ROM etc.).

(see The Input Setup menu on page 60).

 

• Check the digital output settings on the source component.

 

• If the source component has a digital volume control, make sure this is not turned down.

 

• Make sure that the multichannel analog inputs are not selected. Select any other input source.

 

 

No sound is output or a noise is

• Check that your DVD player is compatible with Dolby Digital/DTS discs.

output when Dolby Digital/DTS

• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set to On.

software is played back.

• If the source component has a digital volume control, make sure this is not turned down.

No sound when using the System Setup or Status menu.

If the HDMI input source is selected, sound is muted until exiting either menu.

If sound is muted in the sub room (ROOM 2), it will be restored after exiting the System Setup menu.

Other audio problems

Symptom

Remedy

Broadcast stations cannot be

For FM broadcasts

selected automatically, or there is

• Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc.

considerable noise in radio

• Use an outdoor antenna for better reception (see page 20).

broadcasts.

For AM broadcasts

 

• Adjust the position and direction of the AM antenna.

 

• Use an outdoor antenna for better reception (see page 20).

 

• Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc.

 

Switch off or move the other equipment, or move the AM antenna.

 

 

A multichannel DVD source

• Make sure that the multichannel analog inputs are selected (see Selecting the multichannel analog inputs

appears to be downmixed to 2

on page 51).

channels during playback.

 

Noise is output when scanning a • This is not a malfunction of the receiver. The scan function of your player alters the digital information,

DTS CD.

making it unreadable, resulting in noise being output. Lower the volume when scanning.

 

 

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Contents VSX-AX4AVi-S VSX-AX2AV-S Ventilation Caution Operating Environment Contents Controlling the rest of your system Other SettingsUsing other functions Additional informationBefore you start Chapter Installing the receiverBefore you start Checking what’s in the boxMinute guide Chapter Automatically setting up for surround sound McaccMinute guide Introduction to home theater02 5 minute guide EnterMinute guide Better sound using Phase ControlProblems when using the Auto Mcacc Setup Playing a sourceRear panel Connecting your equipmentConnecting your equipment Chapter About the video converter Connecting your equipmentWhen making cable connections Connecting your equipment Connecting your TV and DVD player Or other set-top box Other video sources Use an optical cable for the connectionUse a three-way component video cable Using the component video jacksFor a second recorder, use the DVR/VCR2 outputs DVD playerConnecting your equipment Connecting digital audio sources About the WMA9 Pro decoderSelect these inputs using Input Select remote or Connecting your equipment Connecting analog audio sourcesConnecting a component to the front panel inputs Input Selector dial front panel to selectConnecting your equipment Installing your speaker system Connecting the speakersBare wire connections Placing the speakersAM loop antenna Connecting antennasTHX speaker system setup Assemble the stand as shown in the illustrationPlugging in the receiver FM wire antennaConnecting external antennas AC outletFront panel Controls and displaysControls and displays Chapter STANDBY/ONOperating range of remote control unit Controls and displaysControls and displays Display Input Select Controls and displays Remote controlReceiver 6TUNE/ST /ENTERShift StatusMultiope SourceAuto playback Listening to your systemListening to your system Chapter Listening in surround soundTHX Games Mode Using the Home THX modesUsing the Advanced surround effects Listening to your systemChoosing the input signal Using Stream DirectSelecting Mcacc presets Listening to your system Listening in stereoUsing surround back channel processing Using the Virtual Surround Back modeSaving station presets Using the tunerUsing the tuner Chapter Listening to the radioListening to station presets Using the tunerNaming station presets An introduction to RDSPress Disp for RDS information Using EONDisplaying RDS information Making receiver settings from the System Setup menu System Setup menuSystem Setup menu Chapter Select the setting you want to adjustSystem Setup menu MemorySurround back speaker setting If necessary, confirm the speaker configuration in the OSD.1Manual Mcacc setup Fine Channel LevelFine Speaker Distance Adjust the level of the left channelWhen youre finished, press Return Standing WaveSelect the channels you want and adjust to your liking Select ‘Standing Wave’ from the Manual Mcacc setup menuSelect ‘EQ Adjust’ from the Manual Mcacc setup menu Acoustic Calibration EQHow to use Professional Acoustic Calibration EQ How to interpret the graphical outputSelect an option and press Enter Using Professional Acoustic Calibration EQSelect ‘EQ Professional’ then press Enter Data Management Checking Mcacc preset dataCopying Mcacc preset data Renaming Mcacc presets Manual speaker setupSpeaker Setting Clearing Mcacc presetsSelect a setup option Select ‘Speaker Setting’ from the Manual SP Setup menuSelect ‘Channel Level’ from the Manual SP Setup menu Confirm your selected setup optionEnter Speaker DistanceBass Peak Level THX Audio Setting CurveOther connections Connecting an iPodConnecting your iPod to the receiver Other connections ChapterBasic playback controls Connecting using HdmiOther connections Button What it doesOn a HDMI-compatible monitor.1 Using the i.LINK interfaceAbout Hdmi About i.LINK Checking the i.LINK inputsAbout Pqls rate control Creating an i.LINK networkSelecting the multichannel analog inputs Using the USB interfaceConnecting the multichannel analog inputs Use standard RCA/phono jack cables for the connectionsUse the Input Select button to select USB Second Zone speaker B setupSwitching the speaker system Start playback of a source on your computerConnect your speakers as shown below Bi-wiring your speakersBi-amping your front speakers Making multi-room connections Other connections Connecting additional amplifiersMulti-room listening Sub room Input sources available Basic multi-room setup RoomMulti-room listening options Multi-room remote controls Connecting an IR receiverUsing the multi-room controls InputPioneer plasma display Using this receiver with a Pioneer plasma displaySwitching components on and off using the 12 volt trigger Display Using the SR+ mode with a Pioneer plasma displayPioneer plasma DVD player Satellite receiver, etcOther connections Connecting a PC for Advanced Mcacc output Advanced Mcacc output using your PCInput Setup menu Other SettingsOther Settings Chapter Input function default and possible settings Other SettingsOther Setup menu Select ‘Other Setup’ then press EnterSR+ Setup for Pioneer plasma displays Multi-Room and IR receiver setupOSD Adjustment Setting the AV options Using other functionsUsing other functions Chapter Setting What it does OptionsMaking an audio or a video recording Using other functionsPlaying a different source when recording Recout SourceChecking your system settings Switching the speaker impedanceUsing the sleep timer Dimming the displayDisplay shows RESET? Resetting the systemDefault system settings Setting DefaultProgramming signals from other remote controls Setting the remote to control other componentsSelecting preset codes directly Controlling the rest of your systemConfirming preset codes Erasing one of the remote control button settingsResetting the remote control presets Controlling the rest of your systemMulti Operation and System Off Renaming input source namesDirect function Programming a multi-operation or a shutdown sequenceUsing multi operations Using System offButtons Function Components Controlling the rest of your system Controls for TVsControls for other components Function ComponentsDecide which component you want to use the remote sensor Operating other Pioneer components with this unit’s sensorButton s Function Components Additional information TroubleshootingPower Additional information ChapterOther audio problems Additional informationSettings VideoDisplay Professional Calibration EQ graphical outputRemote control Link interfaceMessage Explanation Link messagesUSB interface Symptom Cause Action IPod messagesWindows Media Audio 9 Professional Additional information Surround sound formatsDolby About THX THX Games Mode Listening modes with different input signal formatsStereo 2 channel signal formats THX MusicModeAuto Surround Multichannel signal formatsInput signal format Standard Unavailable with only one surround back speaker connected Input signal formatSurround Back speakers Additional information Specifications Cleaning the unitFeatures Our philosophyAdditional information Pioneer Corporation 05F00001 Printed ARB7335-E